AB

Hi
I think you have to know what is making your operating room process longer  and try to fix these first  , so dont add beds  untill you search for root cause you may add beds and found no staff to be in charge

Hi
this mean if we do internal or external inspection for processes  in service like healthcare  ( example  when we are trying to get certified by ISO or even be accrideted by JACHO ) this will be non value added and should be stooped   please tell me if this right or not

Hi every one
I get confused plz tell me if  I am right or not
I used to know that six sigma project targeting Y this means I  try to change mean  by changing inputs affecting Y  BUT  how I can change variation around means plz tell me

Hi Bower,I am very interested to know how d2 is calculated for n=2 to n=100.
I would highly appreciate if you could email me a copy of the Excel file you have.
My email is ab.ssbb at gmail.comThanks

Thanks for sharing this story, Brandon.Regards

Hi Roslina,Could you elaborate your question?Where do you plan to use this calculation and why?Thanks

Cp, Cpk are used for stable processes (in control) whereas Pp, Ppk can be used to find capability of unstable processes.Thanks

The p value is the probability to which the test statistic disagrees with the null hypothesis.When (1-p)x100 is the confidence level for rejecting the null hypothesis.

Brilliant !
Thank you very much for the advice Steve !
I’ll contact you on your email id for the ref list.
 

HI,
Sorry, another person looking for metrics on Banking.
my id is [email protected]
Thank you in advance.

George,
I work at a Call Centre and i have dealt with similar scenario with the following Q’s :
Do i have understanding of the type of calls i recieve.Can i list them in the ascending order of the standard AHT to be achieved( if not a list can i atleast group them into categories like ..installation call,pw reset call,complaint call)
Can i get…[Read more]

HI,
I feel the debate of effeciency or effectiveness is compeltely process driven..If the objective of the process is to produce the best output  then i would be concentrating only of the effectiveness of the process.Cost of reaching optimum effectiveness v/s possible losses incurred of producing an acceptable standard output also plays an imp…[Read more]

I think you may benefit from articulating the question as “What is the probability that your final product has at least one defect given:
a) Individual probabilities of each component to be defective
b) The probability of introducing an error during the assembly process”
Asy ou add one high quality component to another high quality component…[Read more]

D. Bass
You said
“I liken BOTH experiences to trying to sell tennis shoes to someone who doesn’t wear shoes…and worse, doesn’t know how to ask the right questions to buy them”
So what do you do in a situation like this when you have an inquisitive customer who might buy tennis shoes from you but don’t know what questions to ask but is…[Read more]

Derek
In effect what you are trying to do is obtaining control of receivable monies earlier than before. So there is bottom line benefit only if you can either
a) Payoff outstanding term debt
b) Invest the money in instruments that will yield positive return
c) Re-invest the money into the organization
d) Finance the operating capital needs…[Read more]

Ok… I need more coffee. But you can bet I am not the original Yaser Huda Khan.

Dude you’ re way to complacent (or you’ve just made up the story of your business). In a real business the story would go more like this:
So..I had a very good process..meeting customer specified limits all the time, very little scrap..but then we had price pressure and we lost some big orders… so we tried to reduce cost by letting some people…[Read more]

Michael
I do not have a case study but would like to offer some insight into how you may approach this issue.
Usually At the root of the frequent change to BOM are frequently changing customer requirements. Engg. is often forced to deal with changing requirements. Marketing is often forced to provide demand estimates which in turn drive the…[Read more]

Frank
ITIL and Six Sigma are an absolutely fantastic complement to each other. ITIL as you probably know is nothing but a set of best practices. Best practices, as you may know, are nothing but an academic compilation of what has worked well for a large group of users over a period of time. That particular characteristic of a best practice makes…[Read more]

Please don’t mention it.