My background is Services oriented and we have used DFSS to analyze current processes and develop new ones to meet the organization and customer goals. Contract Management as described in your post is a form of a process, and as such you can use form of DFSS to track and analyze and improve your current processes. It all starts…[Read more]
I have done over 100 SPC implementations over the past 10 years.
I found that management does not understand statistics, and lack interest in understanding SPC. So don’t call it SPC, call it Variation Reduction or something.
Start small and build on success. Measure the before and after results. When you can quantify the results, then go to ma…[Read more]