Richard Bellanca

Hardly anyone who has managed a software project has not had a project that just will not end. The reason those projects never seem to finish is not necessarily inexperienced personnel or a flawed technology. The […]

During the past four years the Internet channel has seen the migration from an exploratory revolution of new functionality to creating a viable profitable business. It is no longer feasible to place additional […]

A critical component of any successful Six Sigma project is to overcome resistance to change. The reason: Without user acceptance, any process improvement is doomed to fail. Therefore, proper anticipation and […]