You are right, in today’s world very few people really
know the use and proper utilization of this six sigma
theory. The key reason behind this is no one wants to
take challenge to spread awareness of its effectiveness, all want to make their line bigger by
using the word “six sigma” with their name or company.
Thanks Mike for your valuable suggestion!!
Villanova is definitely expensive. Aveta institute is charging around $1000 for online black belt certification. They conduct 15 exams and a project, I am assuming it would take atleast 6 months to get certified.
Do you think this would be of any help.
No one is interested in starters and one cant be…[Read more]
I finished my Masters in Mechanical Engineering and did my thesis using Six Sigma DMAIC principles on our school admissions system.
I also took couple of Engineering Management courses.
With my experience, it looks like starters have no jobs in the market :(
I am planning to take black belt certification online.
Can anyone plzzzzzz help…[Read more]
I have prepared a draft which includes:
1. Six Sigma Definitions
2. Org Structure
3. Roles & Respons
4. Types of training
5. Contents of Various Training
6. GB/BB Nomination Criterion
7. Project Selection Criterion
8. Project Tollgates
Please correct if anthing needs to be added and how could i generate linkage of the…[Read more]
That is done infact….
And what basically we are looking at is general guidelines such as:
1. Org Structur
2. Project Selctn Criterion
3. GB/BB Selctn Critn
4. Reporting Formats
5. Review Formats
I truly agree Jonathon, but problem here is that the top management over here has no idea what so ever about methodology. what they want to have is a draft on which they could further dwell upon. May be for ideas triggering.
Time/motion study has been done in manufacturing for so many years, so every operator in manufacturing knows about it and experienced the good and the bad of it !!!. This made it much easier for me when I was explaining to operators about the new study.
However, every spoiled employee in service thinks that he/she is the best and th…[Read more]
The classic example illustrating the nonsense of six sigma and its use of enumative tools for analytical problems. Time based measurements are almost always skewed. Forget all the rubbish about normal distributions. Shewhart showed that you don’t need them !!!!
Has no one ever heard of Shewhart Charts ????
mand replied to the topic Six sigma in it infrastructure management services in the forum Software/IT 12 years, 5 months ago
In ITIS Practice you can focus on areas like MTTR, MTTC etc ..or otherwise any metrics which adds value for your customer.
Interesting information, but I guess I am still wondering about the data that can be used. I have read articles indicating 3 yrs (minimum) of data. I am curious if it is possible to use less than that. I understand seasonality, but what if your call center just undertook a major change last year and so the data 4th qtr last year till now is not…[Read more]
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