iSixSigma

Steve Crate

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  • Steve Crate's profile was updated 7 months, 1 week ago

  • Great reminder of how every human contact is critical to moving your project towards success. You never know who you may meet in the elevator of life.

  • Steve Crate's profile was updated 4 years, 4 months ago

  • Steve Crate posted a new activity comment 4 years, 10 months ago

    I attended my first process analysis conference in a long time this week. It was the Lean Systems Summit in Portland Maine on August 6 and 7, 2015. I was invited by the Sponsor to be a Proctor. I connected with some old friends and made some new ones.

    One speaker, David Verble, a faculty member at the Lean Enterprise Institute presented the…[Read more]

  • Steve Crate posted an update 8 years ago

    Doing my job and trying to incorporate Six Sigma process analysis into the vocational rehabilitation process. I use 5s but struggle to maintain the organizational structure of my work space. I get going on a work task, then another, then another and pretty soon stuff is not in it’s place and I can’t find anything until I re-institute the 5S.

  • Steve Crate changed their profile picture 8 years ago

  • Tools are wonderful. Have you ever tried to unscrew a Phillips head screw with a wrench? Of course not. The right tool is critical to the job. Six Sigma tools are a wonderful technological advance that can transform an organization when used in the correct context. This is undisputable. Resistance is futile. But the ability to choose and implement the best change tool or process is not the only factor we must look for in leaders. Certainly their analysis and skill in choosing the best tool for the situation is critical, but again this is not the end of the story. There is another factor that in most cases will assure success of the goal. C. Otto Scharmer discusses this factor in an article called Uncovering the Blind Spot of Leadership.He asks readers to question the source of the leader. He suggests 4 kinds of listening which describe how leaders and others listen to team members when group problem solving is occurring. Generative listening is the most effective of the four kinds because, “This level of listening requires us to access our open will—our capacity to connect to the highest future possibility that can emerge.” When the leader and group members are listening from this place transformation and new visions are created from the group which can then be planned and implemented for the good of the organization. I encourage all Six Sigma practitioners and leaders to check this article out. I plan to read his book on Theory U which outlines more in depth the author’s thinking on organizational development.I think it will give leaders and others who want to be part of the solution rather than part of the problem some excellent perspective.

  • I can not help but wonder if there is a Six Sigma tool for managers to use before they decide to administer discipline or impose a behavior intervention to a poorly performing employee. Management style is one of […]

    • I attended my first process analysis conference in a long time this week. It was the Lean Systems Summit in Portland Maine on August 6 and 7, 2015. I was invited by the Sponsor to be a Proctor. I connected with some old friends and made some new ones.

      One speaker, David Verble, a faculty member at the Lean Enterprise Institute presented the ideas from a book by Edgar Schein titled, Humble Inquiry: The Gentle Act of Asking instead of Telling. This speaks to this post and encourages kindness when working with employees rather that the “tough love” approach. I really believe that tough love can cross reasonable boundaries and become abuse. But then again, if a CEO is the sole stockholder and you want to continue working for him or her. Then the only response is to forgive, try to find some positive developmental lesson in the response and move on. 70 times 7.

  • October 2, 2006 – Eweek published an interesting article by Peter Coffee titled “What it means to be Lean”.  He correlates computer programming with lean thinking and describes a new book related to lean software. […]

  • Recently I had a call from a well known training company in Englandwho were planning a Six Sigma Lean Government workshop in February of 2007. He did not ask about successes, or best practices, he wanted to know […]

  • Now we have the tools. Supervisors are watching the process, identifying muda, re-work and redundant processes. Front line staff are meeting production goals within acceptable standards. Our work-in-progress is […]

  • I can’t help but wonder if banking and finance has an administrative concept equal or similar to lean process strategic planning. As accounting goes I suspect that efficiency, correct mathematical computation and […]

  • Voice of the Customer (VOC) is a driving value that determines the amount of waste and what adjustments need to be made to the service or manufacturing process to achieve more efficiency and thus more value to the […]