Thank for sparing your precious time to respond to my question.
I agree with your opinion based on the analysis that students in this setup can viewed as customer . i tried to simplify the question for my better understanding which has in return reflected more complex.perhaps i might air out the solid question like it was imposed.
HOW CAN YOU…[Read more]
How can one apply TQM, SIX SIGMA, Kaizen and Lean principles to improve the management of an academic institution. 2 weeks, 4 days ago