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  • Determine the business pain and how to measure it. State how it impacts the business and its benefits and don’t forget to document where past data comes from for a baseline so you can track further improvements.

  • Yes. My only recommendation is anyone wanting to do Green Belt training have basic algebra skills. If “y = mx + b” makes no sense for you, then brush up on these basic skills. No one has to know how to calculate the statistics but you must know how to conclude from the outputs of the six sigma skills.

  • Yes. My only recommendation is anyone wanting to do Green Belt training have basic algebra skills. If “y = mx + b” makes no sense for you, then brush up on these basic skills. No one has to know how to calculate the statistics but you must know how to conclude from the outputs of the six sigma skills.

  • Chris Seider replied to the topic Manpower in the forum General 2 weeks, 3 days ago

    Solving a problem from afar….? What is the problem?

  • You can add squares and do proper statistics such as ANOVA, etc. using sums of squares.

  • Chris Seider replied to the topic Who Is the Customer? in the forum General 3 weeks ago

    The challenge with internal business practices is that a customer isn’t paying the bill for the work being done so it violates definition of value added.

    However, one can analyze the process and see where transactions are transformed and call them business necessary (a middle ground) or go ahead and call them value added but realize in the…[Read more]

  • @jonic — Although the iSixSigma audience is willing to help, they are not here to do your work for you. How do you think the problem can/should be solved? If you think you’re doing something wrong, why do you think that? The more details you provide, the more likely you are to get a response.

  • Chris Seider replied to the topic Who is the Customer? in the forum General 3 weeks, 1 day ago

    Sounds like internal customer as you’ve described it.

  • @schultz33 Did you search our site before asking your question? We have an Industries section with categories on Healthcare and Pharmaceuticals: http://www.isixsigma.com/industries/

  • @Mark — Unfortunately, it was brought to our attention that a significant portion of the article was plagiarized. We therefore removed it from our website.

  • Chris Seider replied to the topic Normalization in the forum New to Lean Six Sigma 4 weeks ago

    There is no NEED for data normalization.

    It’s an interesting tool but the non normalized data is AWESOME for driving improvements but it’s a way the process is “talking” to you and the team.

    A colleague will point out many of the traditionally used tests for normal data are quite robust for non-normal, continuous data but I use nonparametric…[Read more]

  • @straydog “more than his buy-in”? Buy in is always most important for any change initiative…. :)

  • Benefit calculations should always involve a financial rep because they will ALWAYS review/question it otherwise.

  • @JRBguy I am not sure why you think this will get you better results. You are going to truncate the material to what applies. Why? That gives them less options when they get to the next project that may or may not require a different set of tools. If they are unaware of them they won’t even know to ask someone about application.

    One on one. Works…[Read more]

  • @Adam — This question has been asked and answered many times on the forum. Did you search before asking?

    Also, you might want to keep in mind that the “best” varies for individuals based on the factors mentioned in this article: http://www.isixsigma.com/training/training-materials-aids/how-to-learn-lean-six-sigma/

  • I would advise on going in the other direction. Train lots of folks as long as you have them doing projects as part of the adult learning model to apply what they’ve learned in class and apply the new knowledge.

  • @cseider Thank you. This is a concept that seems to escape people particularly for variables type charts. SPC is Statistical Process Control not Statistical Product Control. The minute that someone doesn’t get the huge build numbers they immediately think that nothing applies.

    It goes back to the Y = f(x). The x’s are independent variables of the…[Read more]

  • I can’t imagine what throughput % you’re referring to in your note.

    If you’re referring to RTY, it’s related to DPU and not DPMO and falls apart if the DPU gets larger than 0.1.

  • @Mike-Carnell Nicely worded advice and to the point.

  • @bilalhussain2010 I may be reading to much into your post but it looks like you are doing machining. I have spent some time in that industry and there are some nuances. The material in aerospace is expensive. It drives some different approaches. Basically they tend to approach spec limits cautiously and tend to leave as much material as possible…[Read more]

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