iSixSigma

All posts by

Allison Stahl

View Profile

Improving Debt Collection Rate, or How to Gain $865,000

A midsized debt collection agency was in trouble with one of its largest clients. The client was unhappy with the agency’s debt collection rate, and was threatening to take their business elsewhere if things did not improve. The manager of the agency division involved had just become a Green Belt and he thought this would…

2 comments