Benchmarking results consistently identify examples of Six Sigma success. Even so, getting “naysayers” on board is a continuous challenge. What do you tell them?

Nayism 27: Six Sigma is so structured that it stifles innovation and creative thinking.

This is a classic nayism which deserves a classic response. So, here’s what I say . . .

Au contraire mon ami. It is quite the opposite. Six Sigma does not stifle innovation and creative thinking. It facilitates it. Many Six Sigma tools, such as the C&E diagram and FMEA encourage free thinking and collaborative brainstorming. A good facilitator coupled with a diverse team creates the perfect environment for new ideas to emerge when looking for possible causes or when identifying possible solutions. And, once an innovative solution is identified, Six Sigma can help optimize the effectiveness of the solution.

Still not convinced? Maybe the solution in this case is to commission a Six Sigma team to identify new and creative ways to deal with naysayers!

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