Nayism 37: Six Sigma touts a lot of benefits for the company but what’s in it for me?

The answer to this question could be the turning point for this individual. Can you give them the right answer to their WIFM (What’s In It For Me?). Where do you begin? Here’s what I say . . .

There are ‘Many Me(s)’ in Six Sigma and many more benefits than Me(s). Below are a couple of examples. Picking the right benefit that best matches the “Me” that is doing the asking will increase your chance of convincing this potential naysayer that life is good in Six Sigma town.

Who Am I?

What’s In It for Me?

Why It’s a Good Thing?

  • Increased product /service reliability
  • Reduced cycle time
  • Done right the first time

Improved customer satisfaction


  • Participation in the voice of the process
  • Personal development and learning
  • Improved work flow (less frustration)

Increased employee satisfaction


  • Improved processes
  • Bottom line contribution (cost & revenue)
  • Pathway to excellence

Improved performance


  • Improved customer satisfaction
  • Increased employee satisfaction
  • Improved performance

Increased shareholder value


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