iSixSigma

Don’t Want to Get Your Hands Dirty Collecting Data?

Lost Tools # 2 Data

In this quick fire working environment using a ‘Sore Thumb Approach’ strategy (something hurts so you go fix it quick), we don’t always have time to collect the data. I’ve just taught the Measure phase to a wave of Green Belts and other than a SIPOC IT’S ALL ABOUT COLLECTING DATA. It’s easy and sometimes beneficial to just use the core tools:

  • Run Charts
  • Process Flowcharting
  • Fishbone and 5 Whys
  • Tally Charts
  • Histograms
  • Scatter Plots

But real Y=f(x) data collection; looking at all the up and down stream data collection points is invaluable.

I’m actually downing tools for a fortnight and just going out and getting that data.

If that means trailing through paper work with my tally chart or standing at the side of a railway line or station clicking my ‘data counter’ then so be it. I got to a stage last year where I thought I was too good to go out and get my hands dirty collecting data for a week or so, but sometimes that’s the best thing you can do.

Any thoughts?

Comments 3

  1. healthcare lean training

    Collecting data is very important for analysis and fixing the work environment. As far as finding an easy way to do so, I’m not so sure there is an easier way of collecting the data. It is a time consuming process but in the end you will be satisfied with the results from your time spent.

  2. Marlon Brando

    Have read a lot about "Testing for statistically Significant Change using Variable Data/Proportional Data and Nonnormal Distributions,also have read a lot about DOE,ANOVA,Chi-Sq.Dist.,t-test,f-test,etc.
    But in actual practical cases I could not find a proper active usage of those complicated tools and approaches,I could see that most of the real-work problems could be solved by using the simple basic seven quality tools (like Pareto,C&E,Scatter D.,Run and Control Charts,check sheets,tree diagram,affinity,diagram,5Ss,5Whys,etc.)
    My quaetion :what are the benefits expected from using those advanced tools if most people (population) can’t understand them??My second question how to simplify those tools (making them easier) to dessiminate their use effectively in all the sectors?Appreciate any feedback and response and any guide to a certain article or link .
    Best Regards

  3. Daniel Renner

    well, I agree partly. Going to the places where the action takes place to get some data may be a solution if this happens rarely. But I found myself in a situation where people expect this as a common approach and I’ve spent weeks to get data or to establish measurement systems. Usually, if there is no data but an urgent issue to fix, how is it possible to tell that there is something going wrong? If the business isn’t communicating that there is a need for change and if the business is unable to proof this, there is no need for a 6S project. It’s a cultural problem. Without data you can not calculate the actual process costs, so you can not show any benefit. If you start to collect data by yourself, you can not rely on historical data, it’s just a snapshot of the current state. This may work for high volume production but will never show long term variation. Regarding ’quick fixes’ I would say that 6S is the wrong methodology.
    About the tools (more an answer to Marlon), 6S tools aren’t complicated, it’s more a question how to promote them, link the tools with a benefit for the business and a lot of people will understand them quite fast. Most 6S people are explaining the theory but aren’t able to show how to use them in a productive environment and especially for what.

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