On the first day of Sigma, my Black Belt gave to me: Something called a VOC.

On the second day of Sigma, my Black Belt gave to me: 2 CTQs, and something called a VOC.

On the third day of Sigma, my Black Belt gave to me: 3 CAP tools, 2 CTQs, and something called a VOC.

On the fourth day of Sigma, my Black Belt gave to me: 4 process measures, 3 CAP tools, 2 CTQs, and something called a VOC.

On the fifth day of Sigma, my Black Belt gave to me: 5 potential X’s! 4 process measures, 3 CAP tools, 2 CTQs, and something called a VOC.

… let’s skip ahead…

On the twelfth day of Sigma, my Black Belt gave to me:

12 Lessons learned

11 Visual Signals

10 Poke Yokes

9 SOPS

8 Input factors

7 Equal Variances

6 Sigma Quality

5 potential X’s!

4 process measures, 3 CAP tools, 2 CTQs, and something called a VOC.

Happy Holidays to all, and to all a good Zst.