Information Technology Infrastructure Library (ITIL)
Definition of Information Technology Infrastructure Library (ITIL):
It is a British government service management standard/model that documents best practices for support and delivery of IT services.
You can find more information here: http://www.itil.co.uk/
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iSixSigma Recommends
Interested in assessing your knowledge of Lean Six Sigma? Preparing for certifications? Testing your students and trainees? This test is useful for anyone interested in assessing their knowledge of Lean Six Sigma on the Black Belt level. It can be used in preparation for the ASQ Certified Six Sigma Black Belt (CSSBB) exam or for any number of other certifications, including at private company (GE, Motorola, etc.) certifications.
Training your company has just become easier! With this course you will be able to train anyone in your company on the proper techniques for achieving proper resolution of any type of problem, whether it be a transactional process, manufacturing issue, medical procedure, or personnel issue.
