“Toolbox? We Don’t Need No Stinking Toolbox!” Is Six Sigma a New Set of Tools or a New Way to Employ Existing Tools?

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In the debate about whether Six Sigma is something new, the arguments for and against revolve in part, around the set of tools used to execute a Six Sigma project. Is Six Sigma a new set of tools or a new way to employ existing tools? The answer lies somewhere in the middle. Many of […]

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