Value Stream Mapping

Case Study: Improving Value for Clients and Employees

Employees felt that expanding client-relationship scope over the years had minimized their value and effectiveness. How could they keep themselves challenged and provide better value for their clients?

Organizational Process Flow: A River of Possibilities

Organizational flow is like a river with many branches. It runs downstream from its source until it reaches the ocean. Opportunities for improvement can be found anywhere in the flow of either the main channel or the tributaries.

Resource Page: Value Stream Mapping

Value stream mapping (VSM) is a flowchart method to track a product or service as it makes its way to the customer. iSixSigma has gathered its best resources on VSM here.

The 5 Whys: A Simple Tool in Value Stream Analysis

Value stream mapping is hard work because it requires looking at a process as if every step is non-value-added and is costing the organization time and resources. The 5 Whys is an easy way to root out as many non-value-added steps as possible.

Value Stream Map Without All the Data Still Offers Gains

A value stream map can look daunting, especially for anyone who has not worked much with flowcharts. But, alot can be gained from starting a value stream map, even if there is not enough data to do the perfect map the first time through.