Benchmarking

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June 27, 2007 at 4:47 am #23932

kapil
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Hi,
We are into manufacturing of automotive glass in India, for improving our product quality we are planning to do benchmarking with some european company. This benchmarking would be specific for performance parameters. Can anybody help me specifying the steps for product benchmarking in our case & do we require to benchmark our process & system and how should we move?

Regards

Kapil
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July 14, 2007 at 8:57 pm #57313

annon
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Why not take the time and money spent benchmarking somebody elses process and outsource to create and manage a robust VOC instrument for your organization.
In this way, you are taking efforts to impact your specific customer base.
Just an idea. Good luck.
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