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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #24880

    Krishna Arul
    Participant

    Hi,
    I am keen to find out examples of use of Black Belt tools within the health care system.
    Thanks & Regards
    Krishna
     

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    #59698

    Anonymous
    Participant

    The healthcare industry is too far behind the times to effectively implement these methods.

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    #59699

    anon
    Participant

    I disagree – the basic precept of reducing variation is not beyond the ken of any group of individuals striving for a better tomorrow.  Health care included.  Someone has given Six Sigma the perception of a huge chrome and trim machine (perhaps to justify the daily rates)..  If you get down to the bare bones, the tool set is very usable.
     
    However, sigh, I don’t have any Health Care success stories to share, either.

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    #59700

    Dave Davidson Methot
    Participant

    Hi,
    I’m a psychologist at a community mental health agency. In terms of six sigma and healthcare, first two important distinctions need to be made between service providers (e.g. hospitals, clinics, etc.) and manufacturers of healthcare related equipment. I can’t speak for the latter, although certainly they are able, and I presume some do, use six sigma as any other manufacturing firm might do.
    As to the service providers, I do agree that there is a certain amount of “We’ve always done it this way before” mentality. Health service providers are more accustomed to a “Utilization Review” process of looking at individual cases and asking if the patient received all of the services which are medically suggested by symptoms, etc. In the age of managed care, this is often put in the reverse, asking, “Did the patient get services that weren’t medically necessary (that the insurance co. paid for)?” However, some providers are slowly adapting internal Process Improvement or Continuous Quality Improvement methodologies, including six sigma, into their operations. Often this is in response to accrediting bodies such as the Joint Commission on Accreditation of Healthcare Organizations, which include standards for Process Improvement as a condition of accreditation.
    Thus, while there is great room for improvement, I do not share the pessimistic attitudes expressed by the first respondent to this chain of posts!

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Viewing 4 posts - 1 through 4 (of 4 total)

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