Baseball teams with high batting averages win championships. And they produce more entertainment for baseball fans, which usually generates more revenue for owners.
So why do teams not undertake innovative training to hit better, and why have we not seen a .400 hitter in baseball in more than 70 years?
Roger Hart applied the DMAIC (Define, Measure, Analyze, Improve, Control) methodology of Six Sigma to solve a problem that has plagued thousands of baseball players and hundreds of millions of fans since 1941 – when Ted Williams hit .406 in a single season, a batting average that has not been repeated since.
In this video, you will learn how Hart’s solution produced a more than 30 percent improvement in hitting – that means a player with a .312 batting average could become a .405 hitter, in addition to:
- What does it mean to be a .400 hitter? (1:46)
- What benefits would athletes and teams have if they had one .400 hitter on their team? (5:19)
- You spent part of your professional career at Sony Electronics as Director of Quality Systems and Six Sigma Deployment. How long did you spend with Sony? (11:30)
- Do you have metrics around how much productivity savings or cost savings you delivered during your time as Six Sigma Director at Sony? (13:59)
- What was the definition of your problem when you thought about solving hitting in baseball? (20:33)
- How did you record the data such that you could analyze it later? (31:31)
- What did you do with all of that information to analyze it and look for the root causes? (33:39)
- How did you prove that you solved the problem statistically? What were the results? (43:36)
- Are those players using the pivotal swing today in their games and in their practices? Have they changed the way that they operate? (45:28)
- Discuss your trademark of the phrase “pivotal swing.” (47:41)
About Roger Hart
Roger Hart is the author of Pivotal Swing and former director of Six Sigma at Sony Electronics.
As director of quality systems and Six Sigma deployment at Sony Electronics, Hart deployed a $10 million program to train members at all levels and divisions of the company in Six Sigma methods, which in three years saved the company nearly $500 million.
Hart has a BSEE specializing in micro-electronics from Washington State University with post-graduate work at San Diego State University and Arizona State University.