Month: October 2018
Creating Customer Delight – A Case Study in Diagnostic Clinics: Part 5 of 5
Published:In this continuation of a multi-part case study, recurring problems are identified and eliminated at the diagnostic clinics’ newly established centralized laboratory.
Read more »Creating Customer Delight – A Case Study in Diagnostic Clinics: Part 4 of 5
Published:This now five-part case study focuses on improving customer satisfaction at two of a company’s diagnostic clinics – Centers A and B. In Part One, the company worked at Center A to reduce patient turnaround time, a defining component of patient satisfaction. In Part Two, the chain’s improvement story focuses on increasing patient delight at […]
Read more »PQ Systems recognized in prestigious awards
Published:FOR IMMEDIATE RELEASE For more information, contact: Kiki Schockling [email protected] (937) 813-4689 October 3, 2018 (Dayton, OH)–PQ Systems, global provider of software solutions and services to help manufacturers succeed in improving quality, was named a winner in the Goering Center’s Family and Private Business Awards in a celebration event on September 11. The awards showcase […]
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