• There is a 2 step process.

    Step 1 – Capacity – 48 pieces per day
    Step 2 – Capacity – 52 pieces per day
    (Both have Standard Deviation 5 pieces per day)

    What is a good capacity of step 2 so that no pendency is created on any day and there is no excess capacity.

    Looking at the method for calculation

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  • At a former employer we developed a six sigma training program for administrative processes (back office). The only real differences are that some tools from manufacturing such as Gage R&R are rarely if ever applicable and you may only deal with internal customers. The latter suggests that these processes are not value-added so we stressed…[Read more]

  • Since you have only 3 hours the typical game activities take too long. The short ones are often more about team building and simple insights. I think they’re usually a waste of time. Here’s one I use, especially when time is short. It’s called “50 Lincolns” because each team gets a roll of 50 pennies. You can do it with as few as 10 or 12 to…[Read more]

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  • As noted, they are different. I know others disagree but I like to add the specification limits to control charts. This tells you not only whether the process is controlled but whether control limits are within specs, something we need to know.

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