Medical Device Manufacturer Increases Customer Satisfaction and Profitability Through Work-out

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A medical imaging device manufacturer’s profitability was severely affected by quality defects in its X-ray tube product line. In addition, customer satisfaction was suffering due to consistently missed production schedules. All of the failures were discovered at final inspection. As a result, bottom-line losses were significant, since most of the defective product was either damaged […]

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Innovative Training Methods Can Give Teams an Advantage

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Often, new team members are introduced to Lean Six Sigma using the following model: One week of training One month of project work led by a Black Belt or Green Belt Individual coaching scheduled at regular intervals during project work A priority courier express company experimented with this model in order to increase the likelihood […]

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