
Using SIPOC-(R) to Assess Team Culture Leads to Meaningful Dialogue About Communication
Published:Culture is the “white whale” of leadership: in Moby Dick, Captain Ahab was obsessed with capturing the white whale, and modern leaders have a similar obsession with developing organizational culture. Lean Six Sigma organizations task themselves with fostering a culture of continuous improvement (or kaizen) that draws from customer requirements, objective data and metrics, and […]
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Process Entitlement
Published:Understanding process entitlement is essential to Lean Six Sigma practitioners and organization leaders because process entitlement quantifies the best case or optimum process performance without changes to the process.
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Intangible Benefits
Published:Leaders, managers, and practitioners love tangible (hard and soft) benefits because they can be measured and quantified; however, intangible benefits create goodwill and buy in among employees.
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Design Risk Assessment
Published:Design risk assessment is a risk assessment framework that identifies, analyzes, and documents risks during a design project. When performing a design risk assessment, the team will assess all risks associated with the project including the design process.
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