Perhaps it was impatience with how long traditional projects take. Often it was an awareness of how hard it is for people to concentrate on improvement when they keep thinking about getting their work done. To some extent it was a matter of their innate respect for the people who do the work. For all…
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Look around your workspace. Is your in-box stuffed to overflowing? Do you have a long list of new emails that will take you days to get through? Is your voice mail rejecting new messages? Are people waiting for your work output? All of those items represent “work in process,” also called “things in progress” (TIP)….
Any new initiative in a financial services business will require some job shifting. Some people will have to stop what they have been doing and take on different responsibilities; some may be required to add new responsibilities onto an already crowded slate. Both types of reassignments are common with Six Sigma and Lean Six Sigma….