iSixSigma

All posts by

Richard Simpson

View Profile

Scorecard Can Balance Different Measures of Success

Lean Six Sigma can be overwhelming to an organization if implemented without regard for an organization’s change management history, culture and readiness. That said, the starting point for Lean Six Sigma – as well as any organized approach to effecting change that both enhances customer experience and impacts profitability – is actually having a strategy that includes…