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Terence-Collier

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A-Gift from Quality

Quality tool books are full of terms, acronyms and charts that can make a non-quality professional faint of heart (some quality professionals as well). Here is how to change the “policing” perception to one of “a-gift” giver to your bottom line. A-GIFT A ccept G ather I mplement F ollow-up T 3 (track, transfer and…