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Posts Tagged ‘Quality’

A-Gift from Quality

Quality tool books are full of terms, acronyms and charts that can make a non-quality professional faint of heart (some quality professionals as well). Here is a kinder way to remember the methodology.

Aero Fulfillment Hires Glew for Newly Created Quality Manager Position

Cincinnati-based marketing operations firm Aero Fulfillment Services has hired Black Belt David Glew to the newly created position of quality assurance manager.

Aethon Appoints Black Belt Newton as VP of Operations, Quality Assurance

Aethon, a developer of 21st century robotic delivery solutions for hospitals, today announced the appointment of Kevin Newton as vice president of operations and quality assurance. In this role Newton will lead the company’s manufacturing, purchasing and quality improvement initiatives as well as assist in new product development.

Albany Door Systems Hires Black Belt Leach as Quality Manager

Albany Door Systems announced that David Leach has joined its Americas business unit as quality manager. In his new role, Leach will have responsibility for all quality assurance and customer satisfaction activities in the United States, Canada and Mexico.

Argentine Telecom Wins Team Excellence Award at ASQ World Competition

The Telefónica team of Buenos Aires, Argentina, took top honors, winning the Gold Award in the 25th International Team Excellence Award Process at the 2010 American Society for Quality’s World Conference on Quality and Improvement, held May 24–26, in St. Louis, Mo.

ASQ Survey Finds Economic Improvement in Quality Industry

A recent survey of more than 5,300 quality professionals, mostly from the United States and Canada, found that average salaries in the quality industry grew in 2010, especially among those experienced respondents with official certifications.

Before Deployment: ‘Minding Your Ps to Get Your Q’

Answering two fundamental questions can help an organization honestly assess its readiness for adopting a Lean Six Sigma culture.

Black Belt Milstead Joins HealthAmerica as VP, Health Services

Health insurance provider HealthAmerica has hired certified Black Belt Dawn Milstead as its new vice president of health services. She will work out of the company’s office in Harrisburg, Pa., USA.

Black Belt Stone Hired as Quality Director at Grote Industries

William Stone, a veteran of 27 years in OEM and tier-one automotive manufacturing, has been hired as the quality director of Grote Industries. Stone will lead the quality management team for the manufacturer and marketer of vehicle safety systems products.

Black Belt Tombridge Hired as Quality Director at Ridewell

Ridewell Suspensions has added Gary Tombridge as quality director.

Bosch Rexroth Wins Silver Crescent Quality Award

Drive control and hydraulics firm Bosch Rexroth Corp., based in Fountain Inn, S.C., USA, received the Silver Crescent Award from the Silver Crescent Foundation and South Carolina Chamber of Commerce, in recognition of the company’s overall quality, workforce development, and community stewardship.

Call Center Quality: Satisfaction Over Quantity

At many call centers, the measurement of quality is the number of calls handled per representative, per month. Feedback on individual performance is recorded and a score is computed from this data for use in evaluating each representative’s performance.

Certified Quality Engineer (CQE) Prep Course in Las Vegas May 10-13th

Certified Quality Engineer (CQE) Prep Course in Las Vegas May 10-13th

Cetero Research Appoints Dixon as SVP, Quality and Compliance

Cetero Research, a clinical pharmacology research organization, has hired James “Jay” Dixon as its new senior vice president, quality and compliance.

Cost of a Process with Poor Quality Can Be Very High

While it is possible to deliver a good quality product made using an inefficient process, a company does so at a high cost – in terms of an unacceptably high number of defects and a level of variation that hinders predictable process performance.

DC Electronics Launches Website Showcasing Quality Systems

DC Electronics, a San Jose, Calif., USA-based cable and harness assembly firm, has announced the launch of a new, media-rich website designed to give clients a detailed look at the company’s quality systems and processes.

Debunking IT Isolation in Search of Quality and Savings

Six Sigma is used effectively in manufacturing, service, financial and educational settings to improve processes and achieve time and cost benefits by eliminating waste and inefficiencies. With a little adaptation, Six Sigma can do the same for IT departments.

Defect Prevention: Reducing Costs and Enhancing Quality

Defect prevention in software development involves a structured problem-solving methodology to identify, analyze and prevent the occurrence of defects. This article outlines the five general activities of a defect prevention methodology.

Dr. Joseph M. Juran, Architect Of Quality, Celebrates 100th Birthday

Dr. Joseph M. Juran, “Architect Of Quality,” Celebrates 100th Birthday

Drug Safety Firm Sentrx Hires Stewart as Vice President, Quality Standards

Sentrx, the leading provider of drug safety services to the life sciences industry, is pleased to announce the appointment of Lauren Stewart as Vice President, Quality Standards and Corporate Compliance.

Dubai-based Online University Launches New Quality Award Program

Hamdan Bin Mohammed e-University, based in Dubai, United Arab Emirates, has created a new quality management award program aimed to promote creativity and innovation in the Arab world.

E-learning Firm CommLab India to Implement Six Sigma Program

Hyderabad-based e-learning firm CommLab India has announced plans to implement an enterprise-wide Six Sigma program to improve customer satisfaction.

Emirates Aluminum Wins Two Dubai Quality Awards

In its first year of operations, aluminum producer Emirates Aluminium Co. (EMAL) has won accolades in two categories at the Dubai Quality Group’s (DQG) World Quality Day celebrations in Dubai, United Arab Emirates.

England’s Early Years System Focuses on Quality Improvement

UK's education regulator seeks input as he aims for quality improvements to the early years school system.

Enhancing IT Quality Metrics with Six Sigma

By implementing Six Sigma to measure the performance of its IT products, ING Direct enabled its teams to improve the quality, throughput, speed and continuous improvement with which they deliver features and functionality to the customer.

Finch Paper Names Black Belt Chartier Quality, CI Director

Finch Paper, based in Glen Falls, N.Y., USA, has named Black Belt Ken Chartier as its new director, quality and continuous improvement.

Gartner Report Cites Quality, Certification Problems with Chinese Suppliers

Procurement teams have been caught out by suppliers in China, who in some cases have been delivering poorer quality goods over time, according to research by analysts Gartner.

George Group, DeLeeuw Associates and iSixSigma Partner to Advance Financial Services Quality Through Focused Six Sigma Portal

George Group, DeLeeuw Associates and iSixSigma Partner to Advance Financial Services Quality Through Focused Six Sigma Portal

Harris Waste Management Hires Black Belt, Kaizen Champion Leeman as Quality Director

Harris Waste Management Group Inc, Peachtree City, Ga., the global supplier of balers, shears and shredders to the recycling industry has added Lonnie Leeman as its quality director.

Healthcare Quality Initiatives: The Role of Leadership

A panel of healthcare executives recently shared their views that leaders must take an active and visible role in their organization’s quality initiatives. They also agreed on the need for organizations to develop the right management systems.

How To Implement Quality

How to successfully implement Quality within your organization or business.

In His 100th Year, Juran Still an Advocate for Quality

Dr. Joseph M. Juran, whose ideas led to Six Sigma and other quality management strategies, continues his outspoken advocacy of quality at a celebration of his centennial. He warns that U.S. companies are moving too slowly in improving their quality.

Indian Electronics Firm Elcoteq Bangalore Wins Five Quality Awards

Elcoteq Bangalore announced that it has received awards for manufacturing quality at the Chapter Convention for Quality Circles, organized by Quality Circles Forum of India, Bangalore Chapter.

Install the Four Pillars of a Quality Organization to Create Better Products

Producing quality products requires a number of actions. Companies may find it helpful to organize these actions under the four pillars of quality: developmental quality, industrial quality, supplier quality and customer quality.

Integrating Quality With Integrity

Making the connection to employee personal integrity may be the key to operationalizing quality in daily activities.

Lean Six Sigma Efforts Highlighted at Lab Quality Confab

Many of the nation’s most innovative clinical laboratories, pathology groups and in-vitro diagnostics manufacturers came together recently at the Fourth Annual Lab Quality Confab in San Antonio to share their successes in the use of Lean Six Sigma and similar process improvement techniques.

Linking Quality to Business Finances

If it didn't make sense financially, you wouldn't do it. Learn why linking Quality to financial results benefits everyone in the business.

Linking Quality to Finances

Process improvements should be tied to financial results in order to sustain a business.

M7 Aerospace Hires New Vice President of Quality Assurance

M7 Aerospace has named Gary Merrill as Vice President of Quality Assurance, with responsibility for all aspects of the quality assurance programs in aerostructures manufacturing; maintenance, repair and overhaul; government logistics support contracting; supply chain management; aircraft parts and engineering business segments.

Making the Business Case for a Six Sigma Deployment

There is a series of tried and true steps which can be taken to sell management on the benefits of Six Sigma.

Malcolm Baldrige National Quality Award Recipients’ Stock Outperforms S&P 500

For the seventh straight year in a row, the Commerce Department's National Institute of Standards and Technology (NIST) has conducted a stock performance study of the Malcolm Baldrige National Quality Award winners.

Mashreq Financial Firm Wins Four Accolades at UAE Quality Forum

For the second year in a row, financial services firm Mashreq, based in the United Arab Emirates, took home at least one award at the Continual Improvement Symposium Competition 2010, organized by the Dubai Quality Group.

Motorcycle Builder Promotes Lean Expert Matson-McCoy to VP, Operations

Lehman Trikes, a manufacturer of three-wheeled motorcycles, has promoted its quality and safety manager, Terree Matson-McCoy, to the position of vice president of operations.

Need for Six Sigma in the Age of Information Technology

It has been obvious from early on that software development could not be done in an ad hoc manner. It needed a methodology like Six Sigma to deliver attributes like robustness, correctness, adaptability, reusability and maintainability.

New Black Belt Jeter Joins Copernicus Group

Tita Jeter has been hired as the new manager of quality assurance and regulatory compliance at the Copernicus Group (CGIRB), an independent institutional review board.

Nordic Windpower Promotes MBB Brown to CEO, Director

Renewable energy firm Nordic Windpower has promoted Jeff Brown, a certified Six Sigma Quality Leader and Master Black Belt, from chief operating officer to the title of CEO and director.

NWP Services Hires Castro to Lead ISO, Six Sigma Quality Programs

NWP Services Corp., a provider of real-estate financial transaction processing services, has announced that Rick Castro has joined the company as managing director of its ISO and Lean Six Sigma programs, reporting to Vaughn Chase, vice president of operations.

Quality Industry Rallies Around ‘Toyota Way’

Members of the process improvement community have been quick to defend the vaunted Toyota Production System for which the motor vehicle company is so well known in the Six Sigma industry.

Segue Manufacturing Hires Lean Expert as VP of Engineering, Quality

Segue Manufacturing Services, of Lowell, Mass., USA, is proud to announce Brian Desmarais as the new Vice President of Engineering and Quality. Brian comes to Segue with a wealth of knowledge and experience in the field, centering on and around…

Services Can Improve By Taking Lead from Manufacturing

Today’s services, with a little help from technology, are almost no different from the manufacturing industry. Therefore, the concept of quality should be incorporated in the services 'factory' along the same lines as in a manufacturing setup.

Six Sigma – A Socio-Technical System

Six Sigma is both a social and technical system. To be effective, the social and technical systems must integrate and assist one another. This article features two case studies on failed Quality initiatives and how a socio-technical system balance would have helped.

Six Sigma Adds Structure to Quality Audit Process

To perform a quality audit effectively, practitioners can use the DMAIC roadmap as an organizational resource. Six Sigma provides the tools to improve the capability and reduce the defects in any process, and quality audits are no exception.

Software Development Survey Shows Six Sigma Losing Ground to ISO 9000

A recent ExecutiveBrief Software Development Trends Survey of more than 500 senior-level business leaders and software development professionals indicates a more optimistic outlook for business in 2010 as compared to 2009, with significant budget increases and a return to hiring.

Stamatis Named Professional of the Year by Quality Magazine

D.H. Stamatis, Ph.D., a leader in the field of quality, has been named 2010 Professional of the Year by Quality Magazine. He has spoken on numerous engagements, written more than 70 articles and published more than 25 books, including one of the top selling books by Quality Press on failure mode and effects analysis (FMEA).

Stealth Components Hires New Quality Control Director Kiser

Stealth Components, a distributor of electronics equipment, has added Andrée Kiser to its team as director of operations and quality control.

The Implementation Plan – Getting Beyond the Quick Fix

To ensure projects have a lasting impact, practitioners should set up a detailed plan for implementing process improvements.

U.K. Electronics Firm Reports Six Sigma Quality Levels Via Automation, Training

A U.K.-based manufacturer of electrical and electronic assemblies has attained Six Sigma manufacturing quality levels of 99.97 percent following the installation of fully automated, custom designed wire processing machinery at its factory in the West Midlands. A gradual, phased implementation…

U.K. Medical Device Firm Kimal to Adopt Six Sigma Methods

British medical device Kimal has announced that it will begin implementing Six Sigma process improvements to enhance the quality of its services.

U.K.-based Fine Tubes Hires Fletcher as Quality Director

Fine Tubes, the leading manufacturer of high-quality precision tubes in the United Kingdom, has recently appointed Dr. Richard Fletcher ss Quality Director.

United Arab Emirates Aviation Firm Expands Lean Six Sigma Program

Abu Dhabi Aircraft Technologies (ADAT), a Mubadala-owned firm that provides maintenance, repair and overhaul services in the aviation industry, has embarked on a comprehensive performance and quality enhancement program that will further hone its technical prowess and improve efficiency to boost revenues.

Up Close and Personal With Six Sigma

Up Close and Personal With Six Sigma

Varkey, Mickelsen, Dankbar Win Minn. Quality Awards

A Minnesota-based quality group recently presented three people with the 2010 Shurson Awards, honoring commitment to quality principles. The winners, chosen by the Rochester Area Quality Council (RAQC), are Gene Dankbar and Dr. Prathibha Varkey of the Mayo Clinic, and Darryl Mickelson of Hormel Foods Corp.

What Makes Six Sigma Work?

Consultants are earning seven figure salaries, CEOs are claiming billions of dollars saved, conferences are popping up everywhere, and yet one can argue that Six Sigma is not much different than TQM. Is Six Sigma just the latest management buzzword or is Six Sigma a Quality Management program that really works? What makes Six Sigma work?

Wind Turbine Firm Vestas Adds Gels to Quality Team

Vestas, the Danish wind-turbine manufacturer, has hired David Gels as its new vice president of quality and process excellence. The company also hired two other executives to its North American operations: Ramon Mendoza as warranty management chief specialist and David Sword as government relations director for Canada.

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Six Sigma Online Certification: White, Yellow, Green and Black Belt

Six Sigma Statistical and Graphical Analysis with SigmaXL
Six Sigma Online Certification: White, Yellow, Green and Black Belt
Lean and Six Sigma Project Examples
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