Tag: quality management

In what can only be described as one of the most competitive business environments in modern history, few things matter more than quality. Quality should be the absolute goal of industries everywhere, especially the service industry, where businesses focus not just on hospitality, like restaurants, but also on banks, hospitals, and even retail […]

It is important to regularly check if your processes are operating as optimally as they could be. If not, actions should be taken for improvement. For this to be appropriately determined, you can create a QPR.

Quality management is the process of ensuring that products and services meet consistent standards of excellence. It encompasses various strategies, tools, and techniques that aim to enhance organizational performance, improve customer satisfaction, and reduce waste. Many businesses around the world have effectively utilized quality management principles to drive significant improvements. Over the years there have […]

Quality management is an essential aspect of any business that strives to deliver products and services that meet or exceed customer expectations. The core principles of Quality Management were developed as part of the International Organization for Standardization (ISO) seven principles of quality management. Traditional quality management systems like Total Quality Management (TQM) […]

Achieving world-class quality isn’t something every organization can do, because so much of what makes it possible cannot be taught. It boils down to mindset and certain character traits that some people have, some people don’t. Do you?

With increasing competitive and market pressures, understanding customer requirements and delivering high-quality products, processes and services has never been more important. By implementing a Quality Operating System, you can ensure that quality improvement is every employee’s responsibility and focus.