Tag: Quality

Ridewell Suspensions has added Gary Tombridge as quality director.

Albany Door Systems announced that David Leach has joined its Americas business unit as quality manager. In his new role, Leach will have responsibility for all quality assurance and customer satisfaction activities in the United States, Canada and Mexico.

One of the initial challenges of enhancing IT quality metrics is to manage the mountain of data produced at a typical organization. Those organizations that have not learned how to mine their existing information to find solutions tend to track their data via spreadsheets and then generate high-level reports for executive management. Often, major gaps […]

M7 Aerospace has named Gary Merrill as Vice President of Quality Assurance, with responsibility for all aspects of the quality assurance programs in aerostructures manufacturing; maintenance, repair and overhaul; government logistics support contracting; supply chain management; aircraft parts and engineering business segments.

Tita Jeter has been hired as the new manager of quality assurance and regulatory compliance at the Copernicus Group (CGIRB), an independent institutional review board.

Until 2005, this was the case at NCCI Holdings Inc., a workers compensation insurance carrier, based in Boca Raton, Fla., USA. The call center at NCCI is a business-to-business operation that manages 400,000 phone calls and 70,000 email interactions every year with insurance carriers and insurance agents. To help improve call center quality, NCCI took […]

A recent ExecutiveBrief Software Development Trends Survey of more than 500 senior-level business leaders and software development professionals indicates a more optimistic outlook for business in 2010 as compared to 2009, with significant budget increases and a return to hiring.

Segue Manufacturing Services, of Lowell, Mass., USA, is proud to announce Brian Desmarais as the new Vice President of Engineering and Quality. Brian comes to Segue with a wealth of knowledge and experience in the field, centering on and around quality management, product development, program management, systems engineering, and customer relationship management. With Brian’s experience […]

A U.K.-based manufacturer of electrical and electronic assemblies has attained Six Sigma manufacturing quality levels of 99.97 percent following the installation of fully automated, custom designed wire processing machinery at its factory in the West Midlands. A gradual, phased implementation of automated production machines over the last 10 years – coupled with PP Electrical Systems’ […]

William Stone, a veteran of 27 years in OEM and tier-one automotive manufacturing, has been hired as the quality director of Grote Industries. Stone will lead the quality management team for the manufacturer and marketer of vehicle safety systems products.

A company’s profitability is mostly affected by three factors: the ability to produce quality products consistently, the efficiency with which products are produced and the ability to sell the products. Total quality control has a vigorous impact on each of these factors, and, therefore, profitability. Through careful analysis of customer wants and needs, a company […]

The Telefónica team of Buenos Aires, Argentina, took top honors, winning the Gold Award in the 25th International Team Excellence Award Process at the 2010 American Society for Quality’s World Conference on Quality and Improvement, held May 24–26, in St. Louis, Mo.

Abu Dhabi Aircraft Technologies (ADAT), a Mubadala-owned firm that provides maintenance, repair and overhaul services in the aviation industry, has embarked on a comprehensive performance and quality enhancement program that will further hone its technical prowess and improve efficiency to boost revenues.

D.H. Stamatis, Ph.D., a leader in the field of quality, has been named 2010 Professional of the Year by Quality Magazine. He has spoken on numerous engagements, written more than 70 articles and published more than 25 books, including one of the top selling books by Quality Press on failure mode and effects analysis (FMEA).

Fine Tubes, the leading manufacturer of high-quality precision tubes in the United Kingdom, has recently appointed Dr. Richard Fletcher ss Quality Director.

After overtaking General Motors as the world’s largest car maker in early 2009, Japan-based Toyota Motor Corp. is now facing withering criticism from its own shareholders and the U.S. Congress as a result of the accelerating and braking systems in its cars, which have led to the recall of about 9 million vehicles worldwide as […]

Sentrx, the leading provider of drug safety services to the life sciences industry, is pleased to announce the appointment of Lauren Stewart as Vice President, Quality Standards and Corporate Compliance.

The Quality profession has always been about improving processes, products and services. From TQM to PDCA to Six Sigma, all Quality methodologies are focused on eliminating defects and the root causes of those defects. It involves products that satisfy your customers, running processes at greater efficiencies, producing less waste and increasing business productivity. All of […]

Harris Waste Management Group Inc, Peachtree City, Ga., the global supplier of balers, shears and shredders to the recycling industry has added Lonnie Leeman as its quality director.

Quality tool books are full of terms, acronyms and charts that can make a non-quality professional faint of heart (some quality professionals as well). Here is how to change the “policing” perception to one of “a-gift” giver to your bottom line. A-GIFT A ccept G ather I mplement F ollow-up T 3 (track, transfer and […]

For the seventh straight year in a row, the Commerce Department’s National Institute of Standards and Technology (NIST) has conducted a stock performance study of the Malcolm Baldrige National Quality Award winners. And for the seventh straight year in a row, the investment study has concluded that the Baldrige group stock has outperformed the S&P […]

Six Sigma, Total Quality Management (TQM) and its variants are now widespread in American business. Yet many executives raise serious questions about the their value. Fortune magazine, The Wall Street Journal and Business Week have all presented examples of serious failures. Several recognized Six Sigma companies have experienced financial troubles. On a more personal level, […]

You never hear anyone say “I don’t have time for integrity – I have too many other priorities to take care of right now.” So why, as quality leaders, do we consistently hear how some of our business leaders and process improvement teams don’t have time for quality? Is personal integrity more important than the quality […]

You have decided that you would like to implement a quality program within your business or organization. Consulting companies have developed many different programs ranging from step-by-step procedures to complex manuals, charts and software. The quality program may take the name of Six Sigma, TQM, quality assurance or just plan quality. Regardless of the methodology […]