Tag: employees

Chris Collins, the County Executive for Erie County, N.Y., USA, and a longtime proponent of Lean Six Sigma, has released his budget plans for 2012, which include the elimination of about 300 county jobs in order to reduce costs and keep property taxes from rising.

Anthony Gingras, ammunition planner for the Ammunition Management Division at the Yuma Proving Ground (YPG), was recently named the U.S. Army Test and Evaluation Command’s (ATEC) Employee of the Year for 2010 for a Lean Six Sigma project involving ammunition delivery.

The executive search firm Avery Point Group has released the results of a study finding that demand for people with Lean and Six Sigma training has nearly doubled since last year’s study.

Problem solving teams are often confronted with resistance to change. Even if the change is positive, employees are not always willing to embrace the improvements identified through DMAIC projects. However, by involving the employees to solve problems together, instead of providing solutions for them, practitioners can help assure that employees not only buy into process […]

“What kind of care would I want for a loved one who is fighting cancer?” This is the question that Julia, an outpatient clinic nurse at Cancer Treatment Centers of America (CTCA), asked herself as she observed the following process: Mrs. Smith, a patient, arrives early to the clinic to meet with her oncologist, Dr. […]

The U.S. Department of Defense (DoD) and other large federal agencies say they have implemented Lean Six Sigma to significantly reduce the time it takes to hire new employees.

Companies lose an average of 5 percent of revenue annually due to payroll process inefficiencies, errors and fraud. Leaders at Océ Business Services, a provider of outsourced document process management services, estimated that their company had an even greater opportunity because of their outsourcing model – employees based on client premises supporting thousands of individual […]

Dr. John Toussaint, former CEO and president of the ThedaCare healthcare system, shares his lessons learned in applying Lean in his recent book. ThedaCare Inc., a not-for-profit system of hospitals, clinics, nursing homes and other services in Northeast Wisconsin, has been practicing Lean for more than seven years. Through its use of Lean principles, the […]

Tita Jeter has been hired as the new manager of quality assurance and regulatory compliance at the Copernicus Group (CGIRB), an independent institutional review board.

DEK has appointed Lean Six-Sigma Black Belt, Liang Zong, as its new Business Improvement Engineer.

Segue Manufacturing Services, of Lowell, Mass., USA, is proud to announce Brian Desmarais as the new Vice President of Engineering and Quality. Brian comes to Segue with a wealth of knowledge and experience in the field, centering on and around quality management, product development, program management, systems engineering, and customer relationship management. With Brian’s experience […]

Most mid to large companies or organizations can at one point or another, benefit from surveying their employees for the primary purpose of gauging morale. A survey may be needed for a number of reasons, including changes in employee behavior such as high absenteeism or a reduction in output; before or after major adjustments in […]

Business could not have been better. Customers were reacting positively to the company’s new and enhanced service portfolio, the company entered the market without much competition and customer satisfaction was at an all-time high. Profitability continued to rise, and the company’s efficiency rate was impressive. But then things changed. New account numbers abruptly fell. Some […]

Lean Six Sigma, a process-driven program to reduce defects, relies heavily on a decidedly process-free emotion: passion. A motivated, driven team can make the difference between success and failure. I know about the power of motivation – I learned to walk again with braces and crutches after a 55-foot fall that left me as a […]

We are constantly hearing about change. Change in the political environment, change in the economic environment, change in our personal lives and change in the business environment. Change has become part of everyone’s life. For instance, no one uses a briefcase-sized cell phone anymore, and mimeograph machines have long been relegated to the storage room. […]

In a recent speech to a local chapter of the American Society for Quality, the speaker stated that in a typical work site as many as 15 percent of the employees actively work to subvert the goals of the organization. Their activities obviously have a negative effect on the clients of the organization and the […]

Managers must create and foster an environment that sets the stage for employee success. Six essential factors can guide managers toward a thriving Lean Six Sigma program.

The pattern is so predictable as to be universal. A leadership team announces to a company that they are going to launch Lean Six Sigma. The next few months are a blur of activity with executives and their direct reports scrambling to conduct an assessment, plan the deployment and determine how to recruit and allocate […]

Whether it is Lean, DMAIC or DFSS, Six Sigma boils down to improving business processes. And irrespective of the methodology employed or the scientific rigor behind it, every process improvement initiative – if it is to be successful – has to be approved, understood and implemented by people. Given the body of work published about human inertia […]

Barbara Wheat, executive director of Six Sigma for Tenneco-Automotive, offers her views on Six Sigma and employees. She discusses a variety of ideas on communications, but her best advice about what to tell employees is: The truth.

Those who lead Six Sigma improvement projects often are in a teaching position, instructing employees who participate on project teams but have no experience with the methodology. Obviously, the inexperienced employees learn as they work on a project. But what is not as obvious is that the leaders also learn – no matter how much Six […]