iSixSigma

objectives

Aligning Six Sigma with Objectives and Strategies

In a well-managed business that has implemented Six Sigma, the organization’s objectives and strategies and continuous improvement are all closely aligned. Organizational objectives enhance the efficacy and importance of Six Sigma initiatives. And Six Sigma specialists can play an integral role in ensuring the execution of strategy. In many organizations, however, there seems to be…

Trailblazing Efforts Drive Strategic Objectives

Turning strategic stretch goals into daily behavioral change has never been easy for big companies. While executives talk about customer focus, what passes for intimate financial interactions in a busy call center is often laden with tedious work-arounds, risk-adverse rules, hopelessly complex technical redundancies and platform interactions. At one of the world’s largest mutual fund…

Six Sigma Tools and the Eight Keys to Risk Management

Enterprise risk management (ERM), a framework for managing risk across an organization, improves an organization’s ability to accept the right amount of risk to capture strategic opportunities. ERM is made up of eight components, each of which can be supported by the tools and methods of Six Sigma. 1. Internal Environment The business vision, coupled…

Focus on Employees to Improve Healthcare Bottom Line

In a recent speech to a local chapter of the American Society for Quality, the speaker stated that in a typical work site as many as 15 percent of the employees actively work to subvert the goals of the organization. Their activities obviously have a negative effect on the clients of the organization and the…

Aligning Six Sigma with Organizational Strategies

Demonstrating clear alignment between Six Sigma projects and a healthcare organization’s strategic imperatives, vision or mission has been an elusive exercise for many organizations. Judging from a random sampling of web sites and hospital lobbies, most mission statements represent variations on a theme and relate to common issues such as clinical quality, cost management, service…

Healthcare Quality Initiatives: The Role of Leadership

A distinguished panel of healthcare executives recently shared their thoughts on the importance of leaders taking an active and visible role in their organization’s quality initiatives. They also agreed on the need for organizations to develop the right management systems and structures to adequately support their quality efforts, measure outcomes and encourage accountability. Speaking on…