iSixSigma

Defect

Definition of Defect:

Any type of undesired result is a defect.

A failure to meet one of the acceptance criteria of your customers.

A defective unit may have one or more defects.

“A defect is a failure to conform to requirements” (Crosby, Quality Is Free), whether or not those requirements have been articulated or specified.

The non-conformance to intended usage requirement.

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