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Creating a process scorecard is not an easy or straightforward task. It becomes even more difficult when the scorecard is comprised of continuous and discrete performance metrics, each having a unique level of complexity (defect opportunity space). Even more perplexing is when some of the baseline metrics are short-term in nature while others are inherently […]

In education, Six Sigma pertains to improving the quality of matter taught, the character generated of the pupils, and the quality of study and school life. It is a system by which principals and teachers can instill process excellence across the entire organization.

When you know your process yield (percentage of a process that is free of defects), you can use this yield to sigma conversion table to easily determine your process sigma level, as well as your process defects per million opportunities.

What is Six Sigma? Why do we need Six Sigma? Explaining Six Sigma is no easy task, but as a Quality professional we are expected to clearly articulate the benefits and necessity. If you can’t, you risk losing believers within your business. Use this simple 3 step explanation to help guarantee your success.

Value stream mapping is a lean manufacturing or lean enterprise technique used to document, analyze and improve the flow of information or materials required to produce a product or service for a customer. Full definition.