Ask Dr. Mikel Harry: How Can Six Sigma Be Applied to Human Resources?
Dr. Mikel Harry answers the question, “How can Six Sigma be applied to the Human Resources (HR) function?” Listed are some simple examples for Human Resource projects: 1) Employee turnover rate. 2) Job satisfaction issues (surveys). 3) Management satisfaction. 4) Cafeteria food quality. 5) Policy deployment. 6) New hire process quality and cycle time. 7)…