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Building Trust Through Being Personable

“It’s a people thing,” says W. Michael McBride. It’s a Dr. Pepper and Jelly Bellies thing according to Joe at Learning about Lean. I feel the need to echo (scream) the sentiments of W. Michael McBride’s post “It’s a people thing.” as I have experienced these factors all too closely. As someone who began as…

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Change and Documentation

In a business process improvement project, a critical factor is documenting the standard work or the “least waste way.” One of the issues I have been dealing with recently is ensuring that documentation is in place and up to date. Unfortunately as the saying goes, “the only constant is change…” and as outside factors change…

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Motivation – Buy-In vs Write-Ups

After spinning our wheels for the last two months, myself and the other two Continuous Improvement Specialists went out to lunch with the Plant Manager and the Engineering Director, both of whom are very experienced in manufacturing management, and both very well versed in lean manufacturing and continuous improvement methods. What they told us really…


Baseline Impressions

As a sophomore and junior in college I heard about Six Sigma in my statistical analysis class. I despised the class, but was intrigued by applying its principles to business practice. Outside of class I read a few articles online and even picked up Peter Pande’s “What Is Six Sigma?” I breezed through the easy…

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