iSixSigma

Scope

Definition of Scope:

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Generally, the extent to which a process or procedure applies.

The scope of Configuration Management may not, for example, extend to Customer information (other than on an ‘as informed’ basis) and the scope of a Change Management procedure may not apply to ‘Urgent Changes’

Also a key concept in outsourcing, defining which activities are covered by the base contract and which are separately chargeable.

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