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Posts Tagged ‘Communication’

A Project Charter Communication Strategy Is Essential

Six Sigma professionals must establish a communication plan when developing and validating a team charter. A finely executed Black Belt project can suffer disappointing results if an efficient mechanism is not already in place to ensure that vital information is relayed to those members who need it.

A Project Charter Communication Strategy Is Essential

Six Sigma professionals must establish a communication plan when developing and validating a team charter. A finely executed Black Belt project can suffer disappointing results if an efficient mechanism is not already in place to ensure that vital information is relayed to those members who need it.

Ask the Expert: The Topic – Six Sigma and Employees

Barbara Wheat, executive director of Six Sigma for Tenneco-Automotive, offers her views on Six Sigma and employees. She discusses a variety of ideas on communications, but her best advice about what to tell employees is: The truth.

Basic Strategies for Avoiding and Overcoming Resistance

Every company runs into resistance that can slow down, or even rail, a new Lean Six Sigma initiative. That is why part of every executive's repertoire needs to be the knowledge, skills and tools to minimize the occurrence and impact of resistance.

Black Belt Luftig Joins Victaulic as Marketing Director

GE-certified Black Belt and Master Black Belt Eric Luftig has joined pipe joining firm Victaulic as director of marketing and communications. In this position, Luftig will lead Victaulic’s global marketing efforts, overseeing marketing research, product marketing and marketing communications.

Bringing the Balanced Scorecard Back to Life

Behind every effective scorecard implementation, there is a commitment from leadership and there is buy-in from organizational business units and individuals. 

Communicate Change Throughout the Value Stream

What is the most efficient way to communicate change throughout the value stream?

Communication and Business Case Key to Revising Process

Through a two-year Six Sigma project, the Department of Defense Acquisition and Technology Programs Task Force (ATP TF) coordinated a revision to a joint weapon system safety review process that provided a 59 percent reduction in cycle time.

Displaying Project Storyboards Reenergizes Effort

Focus employee opinion on the benefits of Lean Six Sigma by highlighting process improvement successes through project storyboard displays.

Gain Support with Straight Talk and Exit Strategy Tools

To make lasting impact, practitioners must develop widespread understanding and support. Two tools – straight talk and exit strategy – used in the Define stage can help Belts get their projects off the ground and ensure they stay within scope.

Generating Support for a Sales Quality Initiative

Applying quality principles to sales often produces nothing but resentment and resistance between the sales and quality departments. Examining both the sales and the quality perspectives, this article illustrates a technique that might be useful in getting such a seemingly impossible initiative off the ground.

How to Turn Resistance into Support for Lean Six Sigma

While some resistance to change is inevitable, there are ways for Lean Six Sigma project teams to accelerate change through best practices using tactical tools to gain acceptance, change old habits and increase the company's bottom line.

Manager’s Guide: Fostering Success with Lean Six Sigma

Managers play a key role in building a successful Lean Six Sigma organization. They must create and foster an environment that sets the stage for employee success. Six essential factors can guide managers towards a thriving Lean Six Sigma program.

Not Just Statistics: Implementing the Cultural Change

It is not just the Black Belts who combine project roles with the cultivation of the culture change that takes place when Six Sigma is deployed. The entire organization is impacted by the culture change, and there are lessons to learn.

Presentation Development/Delivery Tips for Six Sigma

Six Sigma practitioners must, from time to time, make everyone from process owners to boards of directors. Unfortunately not many are taught presentation techniques. So here are some suggestions for improving those presentations.

Preventing Conflicts Through Stakeholder Management

Not every improvement project needs a formalized approach to identify, analyze and plan communications with stakeholders, but mobilizing key individuals is a success factor. Stakeholder management can increase the chances of a projects success.

Process Ownership: A Vital Role in Six Sigma Success

A good way to insure success for a Six Sigma project is to get the process owner to buy-in early and stay involved throughout the project. That means letting the process owner be a part of decision-making at the start and tollgate reviews at the end.

Reserve Unit Improves Requisition Process

Once faced with an 80 percent rejection rate of requests for supplies and equipment from units that fall under the 335th Signal Command, the Reserve Unit's Lean Six Sigma project transformed the requisition process to a 90 percent approval rate.

See Long- and Short-term Results with a 3-6-12-24 Plan

A major dilemma companies face today is the pressure to deliver short-term improvements and benefits while still contributing to longer-term breakthrough objectives. The 3-6-12-24 planning tool helps practitioners find a way out of this predicament.

Six Sigma Presentations: On Target with Minimum Variation

Presentations are something every level of Six Sigma practitioner must do. However, many face their initial effort with a lot to say but without a lot of experience in saying it. So what is a novice presenter to do? In a single word: Practice.

Six Sigma Via Context

Some business documents are nearly meaningless due to lack of context. Every quality document should be fully self-contained or reference applicable context elsewhere. Learn more about adding context to your content to achieve exponential gains.

Spreading the Word Throughout the Supply Chain

iSixSigma research finds there’s room for improvement in how organizations communicate with their suppliers and customers about Six Sigma.

Success of Improvement Initiative Depends on People

Initiatives to improve business processes must be approved, understood and implemented by people. To be successful, a change initiative must not only advocate value-added processes, but also value workers for the ability to carry out these processes.

The 5S of Communication

Like Lean, effective communication is about the how; it is about how communication takes place, as well as what is said. With that in mind, here are the suggested 5S of communication.

The Eight Elements of TQM

Eight elements are key in ensuring the success of TQM in an organization.

The Initial Focus – Strategy or Projects?

It is difficult to launch change initiatives and even harder to ensure the initiative continues to move in the right direction with long-term results. An abundance of improvement ideas may be the problem. What should the team focus on first?

The Role of Human Resources (HR) in Six Sigma

HR professionals with the right skills can contribute to a Six Sigma initiative at both strategic and tactical levels. This article describes the areas in which HR should play a role in Six Sigma and discusses how HR professionals can increase their chances of being included in Six Sigma decision-making and implementation.

Three Deadly Sins In Strategic Planning

When clients are not getting the results they expect from their strategic plans, there are usually three overlooked causes – incomplete planning, inadequate links between strategy and action, and poor communications. Are you getting enough from your Six Sigma strategic plan?

Using Interviews to Shape a Six Sigma Deployment

Conducting interviews with the CEO and those who report directly to the CEO, as well as other key influencers is a great way to identify critical elements of success for the business as a whole and for the Six Sigma initiative itself.

Voice of the Business, Customer, Process and Employee

The untapped value of the voice of the business, customer, process and employee have an impact on project selection. Staying in tune with their collective voice can help companies create a more profitable future.

Words of Advice for Frustrated Black Belts

We've all been there before – frustrated with projects, business culture and a lack of support for Six Sigma. Here are suggestions for overcoming Black Belt frustrations.

Xora Hires Black Belt Latham as VP, Customer Service

Mobile applications firm Xora Inc., based in Egan, Minn., USA, has hired Black Belt Howard Latham to fill the newly created position of vice president of customers.

You’re Coming in Broken and Unreadable

Communication can make or break a relationship, an organization or even a company. The next time you are writing a mission statement for your new project remember to think about how you plan to communicate.

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