QFD Can Help to Create a Robust Request for Proposals

When it comes to managing supplier quality, many people immediately think of controlling the quality of incoming raw materials as they enter a process. However, as companies look to shed their non-core business processes by relying on other specialized firms to perform the work, suppler quality takes on a much broader meaning. Supplier quality incorporates…


Help for Project Leaders: ‘Advanced Data Door Worksheet’

Difficulties can arise in any phase of a Lean Six Sigma process improvement project, but one issue often shows up early in projects using the DMAIC (Define, Measure, Analyze, Improve, Control) model. When Black Belts or Green Belts charged with running an improvement project reach the Measure phase, they are confronted with the question: What…

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