Most process improvement practitioners have been a part of in-person learning and many have also participated in online learning. But when it comes to your Lean or Six Sigma program, is one method better than the other? Or would blended learning most benefit your business or organization?
In this interview, you will learn how companies as diverse as Seagate, Monsanto, the Department of Defense and CapitalOne have implemented blended learning for their Lean and Six Sigma programs.
- What is one company that has implemented Lean Six Sigma blended learning in the past year, and what results have they achieved? (1:20)
- What is the best metric for measuring a Lean Six Sigma blended learning program? (3:28)
- What does learning mean to a corporate leader? (4:23)
- Most people understand “in-person” learning and “online” learning, but what does “blended” learning mean for Lean Six Sigma practitioners? (5:46)
- Is there a specific formula for Lean Six Sigma blended learning at every Belt level? (7:44)
- What are the Lean Six Sigma learning wastes associated with classroom learning? (13:20)
- Why is Lean Six Sigma online learning not as effective as possible? (17:40)
- Why not train Lean Six Sigma practitioners online, then run them through a project simulation to apply the lessons learned? (19:28)
- What are the pitfalls to Lean Six Sigma blended learning? (20:33)
- Is Lean Six Sigma blended learning less expensive than classroom-only or online-only training? (30:06)
- How long will it take to recoup a return on investment for a Lean Six Sigma blended learning management system? (31:00)
- How do you measure and maximize Lean Six Sigma knowledge transfer? (31:27)
- What do Lean Six Sigma professionals need to know to make a case for blended learning at their organization? (34:24)
- What is the future of Lean Six Sigma learning, and how can you prepare today? (36:27)
About John Best
John Best is vice president of Lean Six Sigma and managing director of the Master Champion Network at The Quality Group. He is also an adjunct professor at Oklahoma State University and an instructor at Southeastern Oklahoma State University.
Prior to The Quality Group, Best worked at Seagate Technology as Six Sigma program manager in charge of worldwide training and educational development in Lean Sigma, design for Six Sigma, applied statistics, project management and systems thinking.
Best earned his BS in Industrial Engineering from Oklahoma State University.