This article describes the consequences of the four most common sales process mapping mistakes, as well as principles to follow in order to avoid them. Learn how process mapping brings the potential for creating breakthroughs in organizational sales performance.
Once a process map is completed, the team that put it together will analyze it. Here is a chart which provides a checklist of things to Be On the LookOut for when analyzing any process. Items on the list are called BOLOs, for short.
A great process map should show where improvements can be made, where cycle time delays exist and where smooth handoffs are not taking place. Creating a process map should be the first act a company performs when seeking to make process improvements.
Project goals, resource availability and deadlines are some factors in deciding which tool – value stream mapping or detailed process mapping – fits a Six Sigma project best. Also, project experience helps determine which tool to leverage.
Organizational flow is like a river with many branches. It runs downstream from its source until it reaches the ocean. Opportunities for improvement can be found anywhere in the flow of either the main channel or the tributaries.
Process mapping has become more important in recent times, given the complexities of processes and the need for visualizing the knowledge of others. Some basic ideas can be applied to creating process maps that make them easier to understand and use.
Process mapping software allows practitioners to quickly construct virtual maps that they easily can reassemble and share.
This article describes a DMAIC (Define, Measure, Analyze, Improve, Control) improvement project – including key deliverables, challenges and how the challenges were met – in which a company's change-request cycle time needed to be reduced by half to meet the requirements of the customers.
Too often processes are simply represented in boxes and arrows. While this final result of an analysis is beneficial, practitioners should ensure they are considering the many factors and components that influence a process and how it is viewed.