Dashboard Examples

Published:

If you look at the dashboard of your car, you will see information related to the car’s performance and the progress of your journey. When you look at your business dashboard, you can see examples of similar information.  

Read more »

What Product Characteristics Are and Why They Matter

Updated:

There are some set characteristics that make something what it is. We look for common characteristics that make a door a door. We look for certain characteristics in order to be able to call a type of vehicle a car. There are set characteristics for most common things that, when looked at together as a […]

Read more »

Containment Best Practices: Ensuring Product Integrity

Updated:

If you have a non-conforming or defective product coming off your production line, what do you do with it? Utilizing a strategy of containment might be the way to go. Let’s learn more about this. Containment of non-conforming products refers to the actions you take to prevent the distribution or use of products that do […]

Read more »

Center Points

Published:

The use of center points in your designed experiments can be valuable in determining the actual relationship between your input factors and your response variable. Let’s explain this in a little more detail. 

Read more »

Understanding Central Tendency: Measures and Considerations

Updated:

Finding the center point of your data set can be deceptively simple. There are a few different methods that you should be aware of when determining the central tendency, which come into play depending on the nature of your data. Determining the center point of your data set can be helpful in a variety of […]

Read more »

Cause and Effect Diagrams: A Visual Tool for Root Cause Analysis

Updated:

Getting to grips with the many different causes of defects and quality issues is key to ensuring business success and avoiding customer dissatisfaction. The cause and effect diagram is a clear, visual representation of all possible causes and keeps the team focused upon quality improvement.

Read more »

How Cost Modeling Can Help Improve Your Bottom Line

Updated:

Cost models provide a wealth of vital information about the overall state of a business as well as details of specific operations, which makes them a powerful tool for any streamlining agenda.

Read more »

Why Every SS Practitioner Should Know About Conditions

Updated:

Lean Six Sigma is a process improvement methodology that uses data to identify and solve problems in business processes. One of the main tools used in Lean Six Sigma is the process flow diagram, which is used to map out the steps in a process and identify where waste occurs. The diagram can be used […]

Read more »

Controlling Causes for Effective Problem-Solving

Updated:

Early on in our educational development, most of us received a simple worksheet that explained cause and effect. The importance of what causes are and the effects that come from them did not end in childhood but is important as an adult too, especially in the business world. Knowing what the causes are for the […]

Read more »

Boosting Customer Satisfaction: The Advantages of a Centralized Performance Center

Updated:

Does your organization have a centralized department or function that monitors and tracks the performance of your operations relative to your customers? If you do, let’s see what it might be doing. The term “Customer Operations Performance Center” is not a widely recognized or standardized term, so its exact meaning may vary depending on the […]

Read more »

The Power of Effective Communication in Business

Updated:

Good communication is one of the most important qualities to have if you want to succeed in business. For various reasons, this quality is often overlooked. None of us exist in a bubble. All of us find it necessary to communicate with others in our business lives at some point or another. Communicating well is […]

Read more »

The Journey from Voice of the Customer to Customer Requirements

Updated:

This is what I want! This is what I need! This is how I want it to perform! You need to embark upon a process to take your customers’ qualitative wants and needs and translate them into specific customer requirements. 

Read more »

Average Outgoing Quality

Published:

We have all heard the phrase “garbage in, garbage out.” AOQ is defined as the expected average quality level of an outgoing product for a given the value of incoming product quality. 

Read more »

What Every SS Practitioner Should Know About Business Requirements

Updated:

Every business is unique and has its own requirements for meeting its definition of success. Being able to list the requirements of your specific organization provides a clear picture of the needs for your company’s success and can aid in the planning stages of the projects required to meet goals. There are needs and then […]

Read more »

Business as Usual (BAU)

Published:

There is only one way for businesses to stay relevant in today’s world, and that is to constantly seek for opportunities for change. This concept can get and keep you in that mindset.

Read more »

Discover the Power of the Capability Maturity Model in Software Development

Updated:

The capability maturity model (CMM) was conceived during the 1980s as a way to improve the way US government departments interfaced with technical contractors. The rapid onset and development of computer technology forced many agencies, including the Department of Defense, to develop a new model to adapt to the more demanding and fast-paced nature of […]

Read more »

Bugs: Guide to Detection and Prevention

Updated:

Finding bugs during the testing phase of software is paramount to making sure customers receive a product that works as it is intended to.Having bugs in software is not uncommon. It is, however, extremely important to do rigorous testing to find them ahead of the release of the software or product to the public. Overview: […]

Read more »

Exploring the Requirements for Black Belt Certification

Updated:

Will being a Black Belt help you beat up your competition? In a way, yes. A skilled and experienced Lean Six Sigma Black Belt will help your organization improve all you do. Let’s see how.

Read more »

Understanding Brainstorming: A Structured Approach to Idea Generation

Updated:

During the Six Sigma Improvement Stage of DMAIC, you will need to develop strategies and ideas for improving your process. There are three steps to coming up with viable improvement solutions. These steps are idea generation, organization, and assessment.  Brainstorming can be defined as a structured method of generating unconstrained ideas/ solutions and gaining engagement/involvement […]

Read more »

Balanced Experiment

Published:

Balanced experiments are a common class of designed experiment where the factors that are manipulated are set at levels that occur equally within each level of the other factors. This setup provides several advantages, including the need for few experimental runs, lack of correlation between factors, and simplicity.

Read more »

Concept Engineering

Published:

Concept engineering is how you measure twice and cut once. It’s how you learn from mistakes before you make them. This practice is a way to consider problems and possibilities that may emerge from initial design to final production.

Read more »

Baldrige, Malcolm

Published:

See Malcolm Baldrige National Quality Award.

Read more »

Exploring Box Plots: The Key to Comparing and Analyzing Data Sets

Updated:

It is said that a picture is worth a thousand words. Such is the case with a box plot. This simple graph can be used to describe many things about your data. Let’s see how.

Read more »

Coefficient of Variation

Published:

You know variation in your process is not a good thing. It negatively impacts predictability and planning. Let’s learn about an easy way to measure variation so you can better understand your process.

Read more »
To top