Definition of Process:
« Back to Glossary IndexA series of steps or actions that lead to a desired result or output.
A set of common tasks that creates a product, service, process or plan that will satisfy a customer or group of customers.
A sequential series of steps leading to a desired outcome.
Processes are largely affected by one or more of the following factors:
- Personnel who operate the processes
- Materials which are used as inputs (including information)
- Machines or equipment being used in the process (in process execution or monitoring/measurement)
- Methods (including criteria and various documentations used along the process)
- Work environment
Understanding how these factors interact and affect processes is a key consideration in process studes.
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