One of the most popular search terms on iSixSigma.com is SIPOC (suppliers, inputs, process, output and customers), a process mapping tool. The reverse of SIPOC, COPIS (customer, output, process, input, supplier) is also a frequently searched tool.
The best SIPOC/COPIS references on iSixSigma can be found at the following links:
- Better Involvement/Requirements with LURE and COPIS
- Hocus POCIS: The Magic of the SIPOC Diagram
- Identifying High-Level Requirements Using SIPOC Diagram
- SIPOC Benefits
- SIPOC Diagram
- Tools That Complement SIPOC and Help Uncover Details