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Reduce a Change Request Process Cycle Time by 50 Percent

Reading a generalized description of how waste was reduced or eliminated in a process is interesting but it is in the details that the true impact and challenges of process improvement are found. This article describes a DMAIC (Define, Measure, Analyze, Improve, Control) improvement project, including key deliverables, challenges and how the challenges were met….

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SIPOC: Beyond Process Mapping

The Six Sigma tool SIPOC (supplier, input, process, output, customer) is used to map processes at a high level. SIPOC diagrams are typically included as a slide in project presentations – often as a required element of a presentation template – accompanied by a perfunctory description. Presenters may not know what do with the SIPOC…

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Mastering the Use of SIPOC

One of the most popular search terms on iSixSigma.com is SIPOC (suppliers, inputs, process, output and customers), a process mapping tool. The reverse of SIPOC, COPIS (customer, output, process, input, supplier) is also a frequently searched tool. The best SIPOC/COPIS references on iSixSigma can be found at the following links: Better Involvement/Requirements with LURE and…

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