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Posts Tagged ‘Healthcare’

10 Challenges to Overcome when Deploying Lean Six Sigma in Pharmaceutical Sales and Marketing

It is important for practitioners to understand claims of "We're different!" so that they can blend traditional and special techniques to make Lean Six Sigma work in pharmaceutical marketing and sales.

3rd Annual Summit Six Sigma for the Chemical and Pharmaceutical Sector

3rd Annual Summit Six Sigma for the Chemical & Pharmaceutical Sector

5 Tips for Applying Six Sigma from Three Top Hospitals

Six Sigma leaders from three of America’s premier healthcare institutions recently shared their experiences with iSixSigma Magazine. They also offered advice for hospitals completing Six Sigma deployments of their own.

A Day in Photos at Virginia Mason Medical Center

In June, an iSixSigma reporter visited Virginia Mason Medical Center in Seattle to see how the the hospital’s process improvement program is helping to shape the patient experience.

A Healthy Approach: Why McKesson Is a Best Place to Work

McKesson Corp., a healthcare services company, topped iSixSigma's 2008 Best Places to Work list. This profile, originally published in iSixSigma Magazine, illustrates how McKesson's improvement program makes satisfied customers and employees.

A Successful Pain Management Initiative at LDS Hospital

Despite already having adopted many best practices, LDS Hospital in Salt Lake City discovered a problem in the rapid treatment of pain in the emergency department. The staff immediately began a pain management initiative to remedy the problem.

Achieving and Sustaining Improvement in Cardiac Medication

A Six Sigma cardiac medication project was successful in coordinating high-quality care, incorporating advanced technologies, and adopting best practice standards.

Addressing Six Sigma Concerns From The Skeptics

Regardless of the red flags skeptics attempt to raise, Six Sigma is not a cult or a seventh-grade science project. Even the most ardent Six Sigma fans should view questions from skeptics as a chance to present evidence supporting the use of Six Sigma and change management techniques in healthcare. Six Sigma makes it easier for people to do the right thing by identifying and removing the barriers to excellence.

Aethon Appoints Black Belt Newton as VP of Operations, Quality Assurance

Aethon, a developer of 21st century robotic delivery solutions for hospitals, today announced the appointment of Kevin Newton as vice president of operations and quality assurance. In this role Newton will lead the company’s manufacturing, purchasing and quality improvement initiatives as well as assist in new product development.

Aligning Six Sigma with Organizational Strategies

Effectively translating a healthcare organization's corporate vision or mission statement into specific metrics is crucial to creating organizational alignment and driving performance across the entire enterprise.

Analogic Corp. Wins Grant for Lean Six Sigma Training

Analogic Corporation, a leading provider of medical imaging and aviation security technology, announced today that the Company has received a $100,000 grant from the Massachusetts Division of Career Services (DCS) Workforce Training Fund. Analogic will use the funds to support a Lean Six Sigma training program to improve the Company’s productivity and reduce costs.

Angel Garcia to Deliver Keynote Address at iSixSigma Live! Summit and Awards

Process improvement deployment expert and healthcare industry veteran Angel R. Garcia, of Edwards Life Sciences, will deliver a keynote address at the iSixSigma Live! Summit & Awards. The event takes place next week, Feb. 7-10, in Miami, Florida.

Applying Six Sigma to Improve Diagnostic Imaging

Six Sigma can help the traditional workflow of diagnostic imaging keep pace with the science delivering better equipment and information systems.

Attention Six Sigma, You’’re Wanted in Surgery

With the demand for surgical services growing, especially with ambulatory and cosmetic procedures, hospitals continue learning that Six Sigma is a useful tool.

Becoming a Master Black Belt in Healthcare

This article identifies the specific role and tasks of a healthcare Master Black Belt, as well as the required skills, desires and behaviors.

Biopharmaceutical Industry Embraces Lean 'Disposable Factory' Concept

Validation of every material and piece of manufacturing equipment in the biopharmaceutical industry is an expensive and time-consuming process, costing drug companies and contract manufacturers millions of dollars and delaying time-to-market for a new medication. To reduce the impact of this challenge, manufacturers have moved toward the use of disposable manufacturing equipment — bioreactors, chromatography columns, hold bags for storage, etc.

Black Belt Leonard Promoted to VP, Operations at Maryland Hospital

The Peninsula Regional Medical Center (PRMC), a hospital based in Salisbury, Md., USA, has promoted Six Sigma Black Belt Steve Leonard to the position of vice president of operations, optimization and innovation.

Black Belt Milstead Joins HealthAmerica as VP, Health Services

Health insurance provider HealthAmerica has hired certified Black Belt Dawn Milstead as its new vice president of health services. She will work out of the company’s office in Harrisburg, Pa., USA.

Bringing Home the Gold

Covidien's Operational Excellence competition recognizes employee efforts to accelerate improvements and drive down costs.

Canadians Look to U.S. Hospitals for Lean Six Sigma Guidance

A group of healthcare leaders from Saskatchewan, Canada, recently visited the United States to tour hospitals in Washington state and learn about the successful deployment of the Lean Six Sigma methodology to improve efficiency.

Carle Foundation Hospital Accelerates Lean with Rapid Action Teams

Leading Regional Hospital chosen to share findings and results on innovative approach to engaging employees in Lean improvement at American College of Healthcare Executives Annual Congress in Chicago.

Case Study: Improving Medical Bill Review Cycle Time

The accounts payable department of a healthcare system completed a Six Sigma project to address the high volume of invoices being processed and to develop a system for monitoring how well new processing-time standards are being met.

Case Study: Improving Purchase Order Process

The accounts payable department of a healthcare system completed a Six Sigma project to address the high volume of invoices being processed and to develop a system for monitoring how well new processing-time standards are being met.

Cetero Research Appoints Dixon as SVP, Quality and Compliance

Cetero Research, a clinical pharmacology research organization, has hired James “Jay” Dixon as its new senior vice president, quality and compliance.

CHARTrunner Solves Hospital's Daunting Data Task

CHARTrunner Solves Hospital’s Daunting Data Task

Choosing Kaizen to Overcome Challenges in ED Project

After being compelled to reset a project several times because of a major upheaval in the emergency department, a Black Belt team leader decided to schedule a Kaizen event and the team delivered ED improvements in three areas in only four days.

Collecting Ideas for Improvement – ASPIRE

How does an organization begin collecting ideas for improvements? A mid-sized hospital system in northeast Ohio implemented an employee continuous improvement program called ASPIRE.

Coronary Artery Bypass Grafts: Six Sigma Breakthrough

Multi-million dollar savings are generated by 'beating heart' or 'off-pump' coronary artery bypass outcomes.

Creating Customer Delight – A Case Study in Diagnostic Clinics: Part 1 of 3

A chain of medical diagnostic clinics was developed from the ground up. After two years of hectic expansion marked by acquisitions and setting up green field clinics across a number of cities, the chain wanted to improve the turnaround time of patients and customer service.

Creating Customer Delight – A Case Study in Diagnostic Clinics: Part 2 of 3

Almost all organizations identify customer satisfaction as an area for improvement and as key to business success. In this installment of a three-part case study in creating customer delight, a medical diagnostic center tackles patient problems identified through observation and feedback.

Creating Customer Delight – A Case Study in Diagnostic Clinics: Part 3 of 3

In the final installment of this three-part case study, a medical diagnostic clinic reduces the turnaround time of lab reports, improving cycle time for 90 percent of blood tests and increasing customer satisfaction.

Demonstrating Chart Turnaround Success Gains Buy-in

A lack of buy-in is most common in organizations that are new to Six Sigma. How can practitioners sell Six Sigma? It is simple – by setting up a demonstration case of successful use. This approach emphasizes the “seeing is believing” mode of selling.

DMAIC Model Helps to Establish a Preventive Maintenance Program

A provider of medical equipment, such as EKG machines, used Six Sigma to better detect potential errors in the equipment and prevent them from occurring.

Driving Change at Alaska Health System – A Case Study

Evidence from other hospital initiatives convinces health system CEO to bring change management techniques to Alaska's Providence Health System and use Six Sigma methods and tools to support the system's efforts to achieve operational excellence.

Eight Keys to a Successful Implementation of PACS

With planning, guidance, innovation and patience, the Health Care Corporation of St. John's in Newfoundland, Canada, was able to make a rapid transition in diagnostic imaging from film to picture archiving and communications systems (PACS).

Elsevier Strikes Exclusive eLearning Partnership with The Quality Group

Hospitals, health systems to benefit from The Quality Group’s Six Sigma and other performance management solutions

Embedding Six Sigma in the DNA of Virtua Health

The success of any change is enhanced by building a culture of alignment, accountability and acceptance. This is evident in the implementation and deployment of Six Sigma at Virtua Health, a comprehensive healthcare system consisting of four hospitals and headquartered in Marlton, NJ, USA.

Enabling Culture Change in Healthcare with Six Sigma

One of the most significant benefits of Six Sigma is also one of the most difficult to quantify It is the "people value" – that is, the positive effect that an implementation can have on a company's culture and on the development of leaders.

Florida Medical Center Improves Mortality Rate by 30 Percent Via Six Sigma

Parrish Medical Center, a 210-bed community hospital in Titusville, Fla., has reduced mortality by 30.8 percent using the Clinical Xpert™ CareFocus solution from Thomson Reuters.That equates to more than 60 lives saved annually.

FMEA: Preventing a Failure Before Any Harm Is Done

When designing a safe healthcare environment, a proactive approach is far preferable to a reactive approach. FMEA can help eliminate concerns early in the development of a process by prospectively analyzing for potential failure points.

Focus on Employees to Improve Healthcare Bottom Line

High job satisfaction produces employees who work harder, smarter and have better relations with customers. Healthcare clients are pleased with exceptional care and positive interactions with employees. And that can mean a better bottom line.

GE Healthcare And Virtua Health Collaborate To Redefine 21st Century Patient Care Delivery

GE Healthcare And Virtua Health Collaborate To Redefine 21st Century Patient Care Delivery

GE Medical Systems and eProject Announce Global Distribution Partnership

GE Medical Systems and eProject Announce Global Distribution Partnership.

Georgia Hospital Promotes Black Belt Reed to Director of Neurosciences

The Northeast Georgia Medical Center (NGMC) has promoted Six Sigma Black Belt Zachary Reed to the position of director of neurosciences.

Giving Clinical Minutes Back to Patients Is a Precious Currency

Support services staff at Heartland Health used Lean Six Sigma to devise a system to better track assets so that caregivers would have more time with patients.

Healthcare Forum to Reveal How to Harness the Power of Six Sigma to Improve Patient Care and Reduce Costs

Healthcare Forum to Reveal How to Harness the Power of Six Sigma to Improve Patient Care and Reduce Costs

Healthcare Futurist Flower Touts Six Sigma Methods for Hospitals

In order to increase organization and efficiency at hospitals, administrators should employ management tools such as the Toyota Production System, said healthcare futurist Joe Flower, who works with clients ranging from World Health Organization to Global Business Network.

Healthcare Quality Initiatives: The Role of Leadership

A panel of healthcare executives recently shared their views that leaders must take an active and visible role in their organization’s quality initiatives. They also agreed on the need for organizations to develop the right management systems.

HMO Formulary Standardization Six Sigma Breakthrough

A healthcare provider used Six Sigma to see if evidence-based medicine could promote a more standardized formulary.

Hospitals, Joint Commission Apply Six Sigma to Reduce Wrong Site Surgeries

A recent project conducted by eight hospitals and ambulatory surgical centers in the United States, along with the Joint Commission Center for Transforming Healthcare, has implemented methods such as Lean Six Sigma and change management to address the issue of wrong site surgeries.

Ideas for Achieving Higher Reliability in Healthcare

There is general consensus that healthcare is not as safe and reliable as it should be. Professionals are seeking high reliability in healthcare.

Improving a Health System’s Cash Flow Management

As hospitals consolidate resources regionally, a big challenge takes shape: handling the information necessary to manage cash flow efficiently.

Improving ED Wait Times at North Shore University Hospital

North Shore University Hospital initiated a Six Sigma project aimed at improving the patient experience by reducing wait times in its Emergency Department.

Improving Personal Health Using Data and Six Sigma

Six Sigma practitioners, because of their knowledge of statistical analysis and their belief in continuous improvement, are at a particular advantage for using this health data to make positive life changes.

Improving Process Turnaround Time in an Outpatient Clinic

A Six Sigma team at the Hurley Medical Center’s Family Ambulatory Health Center worked to better coordinate patient flow without decreasing time with physicians.

Improving Staff Scheduling at Providence Health System

When Providence Alaska Medical Center discovered it was above the 75th percentile of the national average in labor costs, it began a Six Sigma project to improve its process for scheduling staff. The result was a culture change and lower costs.

Increasing Cath Lab Capacity Through Six Sigma

One focal area increasingly targeted for performance improvement in healthcare organizations has been the cardiac cath lab.

Integrating Six Sigma with Lean and Work-out in Healthcare

Strategically blending the best elements of Six Sigma, Lean and Work-out is proving to be an effective approach for increasing productivity and optimizing performance in healthcare. Account for the special nature of patient care delivery and the complex environment within any healthcare organization.

Is Lean the Secret to Curing Healthcare?

Former ThedaCare CEO and president Dr. John Toussaint thinks lean can cure healthcare. He's prescribing Lean to change the culture in healthcare - from shame and blame to using data to make decisions.

Jan De Witte Named President of GE's Healthcare IT Division

Jan De Witte, president and CEO of GE Healthcare’s Performance Solutions division, has taken on the additional title of president and CEO of GE’s $1.4 billion Healthcare IT division. He succeeds Vishal Wanchoo, who has moved into the role of senior vice president of growth initiatives for GE India.

Joint Commission Appoints MBB Vandiver as Director, Business Excellence

The Joint Commission has announced that Alex Vandiver has been appointed as director of business excellence. He will also serve as director of the Joint Commission Center for Transforming Healthcare, which aims to solve health care’s most critical safety and quality problems.

Lean and Six Sigma: Fixing Healthcare a Process at a Time

With many issues facing the U.S. healthcare system the task of "fixing" it seems insurmountable, but the appropriate implementation of Six Sigma and Lean methods can create a clear path for solutions that will impact the cost and quality of care.

Lean at Work…: From Factory Floor to Operating Room

Until relatively recently, many quality professionals considered the term “Lean” to only be applicable to the manufacturing giants of industry. Lean, first created as a part of the Toyota Production System, is an operational approach and methodology embraced by world-class…

Lean Methods Help Avoid Layoffs at Four Hospitals

Despite the common allegation that Lean improvement methods must lead to layoffs at healthcare systems, the reality is quite different at several leading hospitals, where Lean methods are actually saving or creating jobs.

Lean Six Sigma Efforts Highlighted at Lab Quality Confab

Many of the nation’s most innovative clinical laboratories, pathology groups and in-vitro diagnostics manufacturers came together recently at the Fourth Annual Lab Quality Confab in San Antonio to share their successes in the use of Lean Six Sigma and similar process improvement techniques.

Lean Six Sigma Reaps $20 Million in Benefits for Mass. Hospital System

A New England-based healthcare system is proving Lean Six Sigma tools are not just for manufacturing companies after realizing substantial cost savings in a nearly two-year implementation process.

Lean Taking Root: It Depends on Culture and Leadership

Will Lean practices take root within an organization and lead to transformational change? That depends on the organization's culture and the role that leadership plays. A signicant aspect of the company culture should be a bottom-up paradigm.

Leveraging Six Sigma to Improve Hospital Bed Availability

This article documents a Six Sigma project to reduce the time between when a discharge order is written for a patient and when that hospital bed becomes available again.

Making the Journey Toward Culture Change in Healthcare

Healthcare leaders are recognizing the need for culture change within their organizations. Moving from recognition to reality, however, is more difficult. The problem lies in the perception – or misperception – of what culture change actually entails.

Massachusetts General Hospital Featured in Latest 'Best of the Best' Webinar

If you didn’t have the ability to attend an iSixSigma Live! event in person during the first half of 2011 (and given the content at these world-class conferences, you really should have been there), you still have the chance to…

Master Black Belt Brown Joins Hinsdale Hospital as OpEx Director

Adventist Hinsdale Hospital, in Hinsdale, Ill., USA, has appointed Master Black Belt Steve Brown as director of operational excellence, a new position that will focus on improving processes and operations.

Master Black Belt Davis Named Operations Manager of Health Enhancement Products

Health Enhancement Products Inc., a manufacturer of health and wellness products in Scottsdale, Ariz., USA, has hired Troy Davis to fill the newly created position of operations manager.

Medical Transcription Six Sigma Case Study

This case study is an example of a Six Sigma breakthrough improvement in a Medical Transcription company in India.

Merging Six Sigma and the Balanced Scorecard

The challenges confronting healthcare are complex, but combining Six Sigma with the balanced scorecard may be the best way to reach and sustain a new level of organizational excellence.

Mind Mapping: A Simpler Way to Capture Information

This visualization tool can enable practitioners to make sense of large volumes of interconnected data and fast-track implementation of Lean Six Sigma.?

News Roundup: New Book on UCLA Health System’s Operational Excellence Journey; Black Belt Milstead Becomes VP at HealthAmerica

Recent news from Lean Six Sigma use in healthcare includes the release of a new book detailing UCLA Health System’s path to operational excellence and the appointment of a Black Belt to a leadership role within a health insurance organization.

North Shore-Long Island Jewish Health System Gaining Ground Through Partnership With GE HealthcareAt Two-Year Mark, Achievements are Multiplying Across the Enterprise

North Shore-Long Island Jewish Health System Gaining Ground Through Partnership With GE Healthcare
At Two-Year Mark, Achievements are Multiplying Across the Enterprise

Outpatient Imaging Reports TAT Cut from 64 to 9 Hours

With the help of Six Sigma, an outpatient imaging center identifies the root cause of slow report turnaround times and improves performance to a better-than-industry standard.

Overcoming the Barriers to Change in Healthcare System

Though debate over specific solutions may continue, there seems to be widespread consensus for changes in healthcare in the United States to address inconsistencies in quality and efficiency. So what is keeping these changes from happening?

P&R IM Improves Management of Health Treatment Records

P&R IM, Office of the Under Secretary of Defense (Personnel and Readiness), led an analysis of the Health Treatment Record (HTR) life cycle management process to help ensure service members and veterans receive their benefits in a timely manner.

Perception Versus Reality: Importance of Measurement

Top managers usually agree on the big issues in any healthcare organization. But to find out why these things are occurring, a statistical method such as Six Sigma should be trusted to identify and address the real source of any problems.

Process Model Improves Wound Care Turnaround Time

When turnaround time analysis revealed that the treatment of patients with simple lacerations took an average of more than two hours, the process was analyzed and streamlined.

Quebec to Reduce Healthcare Cost Increases Via Lean Six Sigma

The Pan American Health Organization (PAHO) recently reported that the Canadian province of Quebec is on track to lower the rate of increase in costs for its universal healthcare system due to the implementation of Lean Six Sigma-based continuous improvement practices.

Reducing Admitting Delays by Improving Bed Management

Causes of admitting delays are addressed to meet a hospital's goal to be where employees want to work, patients want to receive care and physicians want to practice.

Reducing Avoidable Cancellations on the Day of Surgery

To accommodate growth in surgical service without adding resources, a Six Sigma team at Deaconess Hospital takes aim at reducing the number of same day surgical cancellations.

Reducing Contaminated Needle Sticks in a Healthcare System Using Six Sigma

In 2000, Broward Health’s Environment of Care (EoC) Key Group, the organization’s corporate-level safety committee, challenged the healthcare system to reduce contaminated needle sticks. The effort followed the Six Sigma DMAIC roadmap.

Reducing Delayed Starts in Specials Lab with Six Sigma

A hospital's Specials Department project improved start times, increased throughput, implemented control mechanisms for continuous improvement and more.

Reducing Delays in the Cardiac Cath Lab with Six Sigma: An iSixSigma Case Study

New York-Presbyterian Hospital embarked on an initiative to improve throughput in its three cardiac cath labs.

Reducing Door-to-inflation Time for the AMI Patient

At Deaconess Health System a Six Sigma team undertakes a door-to-inflation project to improve the throughput process for patients with acute myocardial infarction.

Roadmap Improves Radiology Processes

A radiology department faced challenges with workflow and patient flow. After an assessment of the department that identified opportunities for improvement, the team began to chart a prudent course for the future with the help of a roadmap.

Rural American Healthcare – A Willing Group Needing Six Sigma Assistance

Our small county hospital could not find doctors to come to our town and work.

Six Sigma and Work-out Reduce Ambulance Diversions

The number of ambulance diversions at Providence Health System in Alaska had become a concern. Despite some temporary improvements, the hospital decided to resolve the reoccurring problem more permanently with CAP and Work-out.

Six Sigma Catapults Hospitals to Next Level of Quality

Many hospitals are embarking on a cultural change using Six Sigma concepts and principles to catapult themselves into a higher dimension of quality.

Six Sigma Convert Offers Views on Healthcare Leadership

Managing and communicating with employees from one end of the hospital to the other requires skill and a prescription for making improvements. Employees want a coach and they want to own the process, like Six Sigma, for creating change.

Six Sigma Healthcare Work-out

A key component of Six Sigma is the use of Work-out to move from a statistical delineation of a process or quality improvement to a practical solution. Work-out is a tightly designed problem-solving process involving facilitation tools and techniques. Included in this article are two case studies.

Six Sigma Helps Public Healthcare Meet Community Needs

Using Lean Six Sigma’s principles in the field of public health will enable organizations to develop effective models to improve their operations, deliver care effectively and efficiently, and create positive health outcomes within their community.

Six Sigma Helps Tampa Bay Hospitals Cut Costs, Triple Profits

Hospitals in the Tampa Bay, Fla., USA, area tripled profits in 2009, largely by cutting expenses. That puts the local hospitals among a growing number of businesses nationally that are focused on controlling expenses to boost income, as the recession cut into revenue growth.

Six Sigma Improves Workflow in N-Medicine Department

The well-regarded nuclear medicine department located in the Ospedale Santa Croce e Carle profits from a Six Sigma continuous improvement project.

Six Sigma Trims Turnover Time for Orthopedic Surgeries

A Six Sigma project was assembled when surgeons at a Houston hospital expressed dissatisfaction with the length of time required to prepare the OR between cases.

Six Sigma: A Powerful Strategy for Healthcare Providers

Six Sigma is not for the faint-hearted. It is a challenging strategy to master and execute in for-profit businesses, but even more difficult in the healthcare industry with constraints such as high barriers between the different professional groups, the lack of funds, understaffed and overworked employees, and individualized work procedures that are rarely managed or controlled.

Solving the Dilemma Created by the No-Show Patient

Patients who fail to show up for their exams interrupt the scheduling process and disrupt the delivery system. Healthcare facilities must control no-shows to realize process efficiencies and minimize missed revenue opportunities.

Southcoast Health System Sees Benefits from Lean and Six Sigma

Director of Quality Outcomes Nidia Williams explains how the deployment in this three-hospital organization has evolved in the past two years.

SSC Changes the Six Sigma World and Shifts the Way Six Sigma Is Delivered: Early Adopters Include CBC and Cardinal Health

SSC Changes the Six Sigma World and Shifts the Way Six Sigma Is Delivered: Early Adopters Include CBC and Cardinal Health

Start Now with 10 Keys to Successful Transformation

Here are 10 keys to successful transformation that have been embraced by highly successful healthcare organizations.

Starting the First Surgical Case on Time to Cut Delays

In this Six Sigma case study, a medical center tackles delays in its surgical schedule by focusing on the first case of the day.

Statistics Can Reduce Process Variability and Costs in Radiology

Measurable improvements in radiology added up to greater efficiency and better quality. In this study, staffing was reduced by 14 full-time equivalents, entirely through attrition; identification errors were reduced through bar coding, and processes were improved.

Streamlining Diagnostic Testing at Northwestern Memorial

Results were dramatic when Northwestern Memorial Hospital applied Six Sigma to long wait times in its diagnostic testing center.

Study Finds Significant Wait Time Reduction Via DFSS at Hospital ERs

Emergency room waiting times could be cut by over one third and patients’ length of stay by almost two-thirds, thanks to a new approach to the triage process of sorting patients for further assessment and treatment, according to research published…

Study Shows Physician Involvement in Improvement Projects Helps Sustain Changes

The American Academy of Family Physicians (AAFP) National Research Network and the American College of Physicians released a study in the Journal of the American Board of Family Physicians (JABFM) in September showing how including both physicians and non-physicians on process improvement teams can help better facilitate change management, according to an article by David Mitchell of AAFP News Now.

Surmounting Staff Scheduling at Valley Baptist Health System

Six Sigma at Valley Baptist Health System has begun to foster a culture that embraces the voice of the customer, breaks down barriers to change and raises performance expectations.

The Influence of Empowering Healthcare Workers

This success story from the Lean deployment at the Cancer Treatment Centers of America shows how front-line workers can lead improvement efforts.

The Path of Least Resistance: Is There a Better Route?

For many, delivering quality patient care is non-negotiable and the ability to function at the highest level of efficiency while doing so is seen as a necessity...not a choice. Realizing and responding to this quandary a few years ago, California's Stanford University Medical Center decided to aggressively work toward a solution and overcome resistance by approaching it with evidence.

Toyota Program Offers TPS Expertise to Schools, Hospitals, Non-profits

At the recent Clinton Global Initiative meeting in Chicago, Toyota Motor Corp. announced the launch of a program that will teach its Lean-based Toyota Production System (TPS) guidelines to schools, hospitals and non-profits across the United States.

U.K. Medical Device Firm Kimal to Adopt Six Sigma Methods

British medical device Kimal has announced that it will begin implementing Six Sigma process improvements to enhance the quality of its services.

U.S. Army Hospital in Afghanistan Reduces Wait Times with Lean Six Sigma

Swapping three systems and folders stuffed with paper forms for one laptop and a few forms was too good of an idea to pass up for LTC Patricia Ten Haaf, commander of the 452nd Combat Support Hospital (CSH). After all, leading an eight-bed medical treatment facility at Forward Operating Base Salerno in Afghanistan had enough challenges.

Ugandan Laboratory Plans to Adopt Lean to Improve Productivity

A clinical laboratory in the African nation of Uganda is preparing to adopt Lean standards to improve efficiency, according to a statement from Ali Elbireer, laboratory administrative director for the Infectious Diseases Institute (IDI).

Using Lean Six Sigma to Achieve NCQA Certification

Process improvement tools can be used to support the NCQA accreditation's organizational planning phase and to make positive changes to patient service.

Using Six Sigma to Improve Clinical Quality and Outcomes

These are four examples where Six Sigma can impact in clinical areas such as infection control and medication delivery.

Using Six Sigma to Reduce Pressure Ulcers at a Hospital

A medical center used Six Sigma to reduce nosocomial pressure ulcers by 60 percent, improving patient care and resulting in an annual cost avoidance of $300,000.

Varkey, Mickelsen, Dankbar Win Minn. Quality Awards

A Minnesota-based quality group recently presented three people with the 2010 Shurson Awards, honoring commitment to quality principles. The winners, chosen by the Rochester Area Quality Council (RAQC), are Gene Dankbar and Dr. Prathibha Varkey of the Mayo Clinic, and Darryl Mickelson of Hormel Foods Corp.

Wolfe Eye Clinic: A Healthcare Performance Chain Done Right

The complete process was efficient, and it also reduced the stress of the patient’s pre-surgical health.

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