Tag: Value Stream Mapping

The customer journey value stream (CJVS) is the best starting place for the Lean community to engage in the processes of product development.

Processes easily bloat over time. Through value stream mapping, a hypothetical hospital is able to identify and eliminate waste, making its processes more efficient – and profitable.

An insurance firm discovers through value stream mapping that it must fix its broken processes before it can increase its productivity in a sustainable way.