© Ground Picture/Shutterstock.com
Key Points
- The Theory of Constraints is a great way to attack bottlenecks at their source.
- The hope is that advanced applications allow organizations to maximize returns on bottlenecks.
- There is no question that the theory of constraints has practical application across different organizational types.
It won’t come as any surprise to learn that your organization, like hundreds of thousands of others, has the primary goal of making a profit. Whether it’s your business and your goal, or that of individuals who are several levels above you on the hierarchy ladder, generating profits is what’s going to help a company do other things.
This is the reason why the Theory of Constraints becomes so important, as organizations need to break the constraints that might be holding them back from growing profits. The Theory of Constraints is one tool that makes project management all the more efficient, and best of all, it can be applied to almost any kind of project at any kind of business.
What Is the Theory of Constraints?

©ESB Professional/Shutterstock.com
Better known as TOC, the Theory of Constraints is the result of framework thinking from Eliyahu Goldratt, who came up with the idea in the 1980s. During this period, Goldratt was focused on helping organizations zero in on the single biggest bottleneck that was holding them back from achieving their goals.
The important thing to remember about the Theory of Constraints is that it isn’t about fixing everything at once, but one-at-a-time. In other words, TOC helps you laser focus on exploiting one chokepoint that is currently causing an issue in the framework of an organization and fixing it.
You could consider this a metaphor in the sense of thinking of TOC as a way to unclog your system’s main artery so that the whole body can thrive. The hope here is that chaos can turn back into a sustained and controlled flow, so that every other part of the system begins to work as intended.
At the core of this point is a reminder that TOC is flexible and versatile, so that it can be applied to everything from manufacturing, service operations, and even your own personal productivity. Embracing TOC is a great way to focus on and achieve quick victories that can positively ripple across an entire organization.
A Perfect Match: Theory of Constraints and Advanced Applications
Have you ever tried to juggle multiple bottlenecks at once and quickly determined that you can’t do everything at once? This is why the Advanced Theory of Constraints is essential in that you can try to tackle intertwined constraints head-on, which means introducing both tailored and adaptive techniques.
Think of Advanced Applications as something of a Swiss Army Knife that includes a full toolkit, which helps branch TOC’s logic with real-world complexities that can create results that will be sustainable even under future pressure. When blended with other systems like Lean and Six Sigma, you get a hybrid power that amplifies each method’s strengths.
Advanced Applications are going to help create a focus using the Theory of Constraints, so you aren’t just playing whack-a-mole with fixes. Instead, you are going to look for wins that can create improved feedback loops and turn constraints into competitive moats. Don’t think of Advanced Applications of TOC as just finding simple solutions, but instead, these are going to be layered insights and fixes that lead to lasting excellence.
Understanding Challenges in Advanced Constraints

©ESB Professional/Shutterstock.com
Those sneaky advanced constraints are going to hit your business like a multi-headed monster, and you are going to have to tackle these scenarios no matter what. The problem is that each scenario, or every bottleneck in a business sense, is going to have a major impact.
Whether it’s stock glitches on the retail side leading to lost sales or stalled ideas that are costing you market share, far too many plans in an organization are going to go sideways because of bottlenecks and speed bumps.
If you try and dig a little more, you’ll find that your organization might be solely focused on metrics that are chasing only small wins without taking into account the big picture. This keeps everything from moving forward in a bigger and more profitable way. Band-aids are doing most of the work rather than specific fixes, so it’s more like kicking the can down the road and dealing with the problem or problems another day.
The real promise of Advanced Applications of TOC is that it can help you pull back the curtain on everything and give you the design you need to chop things off at the source and start sorting through what’s keeping the organization tangled up. The goal is to lay out a smooth road for the future and let loose an organization’s hidden potential.
How Advanced TOC Applications Can Accelerate Wins
TOC in Supply Chain Optimization
Try to picture this as the Theory of Constraints is brought in to help keep your supply chain moving along at the exact speed you need, which is arguably the pace of your one key supplier. The goal is to try to keep things moving so that you are not drowning in extra stock and still nailing delivery timeframes, so customers are happy. In other words, there is no fuss on your customer’s end and no waste on the business end.
The goal is to keep an eye on how these things are progressing, so that you can continue to dodge having too much inventory. This is pretty similar to the work of a bandleader who has to keep everyone and everything on the right tempo without having anyone breaking out in a sweat, feeling like they are off-key.
Ultimately, in supply chain optimization, you need to keep tabs on all of the safeguards that you have in place. These are going to be your built-in bumper for ensuring that one small hiccup in the supply chain doesn’t derail everything, and by everything, we mean the entire operation. In up and down markets, supply snags might be a unique advantage to your business if you can strengthen relationships with partners so you don’t have to worry about last-minute scrambles.
Project Management or Critical Business Chains

If you find yourself in a scenario where projects are always dragging on, Critical Chain, which is a Theory of Constraints tool, can help by adding up safety time into a big cushion and focusing on where people and or tools are stretched. This highlights a true sequence of tasks around the idea of what matters most, with extra cushion for side tasks that can help catch up with any unexpected delays.
Should you have a cushion in the business to fix side projects, your timeline might be crunched on broader fixes, so you have to navigate both ambition and what’s realistic. In other words, an organization, and even smaller teams, can’t juggle too many things, which can affect the critical chain that works to get things done. If you can build a cushion that allows 80% of projects to finish on time or even finish early, you’ve moved from the “always late” to “usually ahead” step of the process.
The hope is that you have a team that feels the positive energy as this cushion exists, and instead of trying to race to the finish under stress, Critical Chain shines when resources are tight and could easily slip, but doesn’t.
Service and Operations
In the service and operation world, the advanced applications of the Theory of Constraints can really shine as you decide how to measure success during your business moments. This is usually peak call times that are being handled without extra staff, and you have to figure out how to serve your people.
The hope is that a business can shift from obsessing over costs to tracking the money that is coming in from the bottleneck, so any decision is based on what is going to help the whole business profit more. Ask yourself in the service and operations world around what really drives value, where the bottleneck is, and what sets the speed for everything else.
Next, you will focus on the profit per hour at the bottleneck, and climbing numbers are the best indication to show that you are getting more bang for your buck. Now, you have to avoid the mistake of optimizing small parts that are going to result in hurting the bigger picture. This will free up room for better service, especially in busier operations, by making sure that everything is supporting this one key bottleneck.
Thinking Processes for Complex Systems

©Ground Picture/Shutterstock.com
If you have tough problems, like conflicting goals when you are starting a business, advanced TOC is going to help you resolve conflicts and plan the way forward simultaneously. This happens because you are going to break down the issues into simple steps that take out the guesswork.
You’ll get started by mapping out the bad effects that can happen and what choices clear them up. Make sure you are putting milestone goals into place with each step and that these goals are achievable and not pie-in-the-sky hopeful goals. This is a bit of mental gymnastics to be sure, but if you can untangle the big knots that are created, they won’t affect you later.
As soon as these conflicts start clearing up, your thinking process becomes a lot clearer, and as a result, decisions come faster. If you have a complicated setup for this business, TOC becomes a smart strategy guide and can help you stay away from bad habits.
Benefits and Outcomes of Advanced Applications In the Theory of Constraints

©ESB Professional/Shutterstock.com
The hope, at the end of the day, is that advanced applications of TOC can spark big jumps in output, as much as 50-100%, which changes roadblocks from boosters. This results in powerful and hopefully reliable growth that leans into shorter wait times for customers and increases the value stream for the business.
In addition, the hope is that operations come alive from a new direction, whether it’s speedier projects or creating a more efficient cycle that can be built on steadily for the future. This very well could be the boost that business leaders want, shifting from operational pullbacks into strategic movement forward.
Looking ahead, TOC is going to shape break-resistant systems, adapting to disorder and placing companies as thought hubs in efficiency. This could lead to massive leaps in innovation, where every new elevated effort becomes a new opportunity and capability for the business to differentiate itself from the competition.
Other Useful Tools and Concepts
Are you ready to keep moving forward and learning more? How about kicking off a whole new understanding of how the Theory of Constraints differs from Lean? These methodologies complement each other more than most people think. You also find the Theory of Constraints interesting, around finding your business bottleneck and busting it.
Of course, you don’t have to just read about this one topic, you can also think more about how to sharpen R&D focus for faster breakthroughs. Don’t forget to read more about value stream mapping for service operations, as it’s a fantastic way to understand more about a critically important business methodology.
Conclusion
Ultimately, at its core, advanced applications of TOC show that it is more than just a sideshow; this is a progressive way to convert bottlenecks into growth. The hope is that every business can implement this in a way that outmaneuvers any complexities and uses each constraint as a launchpad to profit.