iSixSigma

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Billy Wilkerson

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Has “Big Brass Fever” Infected Your Agency?

Recently, I had the privilege of viewing several Air Force presentations that introduced lean six sigma methodologies to senior leaders. The training was developed by the University of Tennessee’s, Center for Executive Education. I highly recommend their courses of instruction for any agency moving forward with Lean Six Sigma. I found particularly useful one of…

It’s always about the people

Recently, someone asked me what I thought to be the biggest mistake of a manager. I believe that managers can get so caught up with processes that they forget about the people. People are what drives an organization. People are not machines, they are emotional. A manager needs to be able to sense the emotional…

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MBWA = Management by Walking Around

Whether you wear stripes, bars, or stars on your shirt, the environment needed for open communication begins with you. Unfortunately, it is easy to become over-directive in our management styles when burdened with deadlines and our other “important” issues. With so much going on, who has time for idle chat, right? Well, it should be…

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Five Why…The Voice of the Next Generation

The “Y” generation is definitely living up to its name. Why, why, why…everything is why these days. It appears that the good old days of say it and obey it are over and behind us. Blind faith leadership is becoming a thing of the past. Personally, I say thank goodness. After all, as Colin Powell…

Training Leaders to Think LEAN

Since 2004, Sheriff John Rutherford has being fostering a culture of continuous improvement throughout the Jacksonville Sheriff’s Office (JSO). With over 3000 employees having received initial roll out training, a full fledged division that bears the continuous improvement title, a dedicated steering committee comprised of top level executives to help ensure every project’s success, and…

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Lean Six Sigma As a Law Enforcement Tool

Like many of the tools available for law enforcement officers today, Lean Six Sigma (LSS) process improvement methodologies are only as good as the officer’’s skill level, trained in its use. Firearms, TASERs, pepper spray, batons, are all examples of what law enforcement officers, the world over, are required to achieve proficiency with before hitting…

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Chain of Command and Its Effect on Empowering Employees

Lean Six Sigma has special challenges in organizations that have a military styled rank structures. I have personally experienced this as a Representative of a law enforcement agency and as a military guardsman. Recently, I have had the good fortune of making the acquaintance of Retired Colonel Billy Asbell, former Director for the Air National…

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What’s in your leadership toolbox? Is it enough?

Supervisors never “earn” the privilege to be disrespectful to subordinates simply because they have achieved a higher rank. This can be an indication that they have been promoted beyond their ability to lead and digress to using intimidation as a resource to get things done. If you find yourself using positional authority to get things…

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