For those of us involved with Lean it is easy to understand the challenges that come from starting a process improvement program from the ground floor. I would like to personally thank the Environmental Protection Agency (EPA), for providing such a great model for all government agencies to follow. There website is a great resource, packed full with examples of how they are applying Lean principles, and even give a free download for their “Lean in Government Starter Kit.”
To all at the EPA – I salute you for being the leaders you have shown yourselves to be, and thank you for helping government agencies, the world over, rethink the way they do business.
Here is a link to their “Lean in Government Starter Kit” – http://www.epa.gov/lean/starterkit/index.htm