Healthcare organizations currently implementing Six Sigma are finding no shortage of opportunities for applying this approach – and many are reaping substantial benefits in terms of cost, quality and productivity. One area increasingly targeted in recent years has been the cardiac catheterization lab, which is generally a high-volume, challenging and complex environment within any healthcare facility….
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Once a healthcare organization has decided that Six Sigma can be an effective approach to improving the many services it delivers, the question then becomes how does it know where to start implementing the methodology’s statistical process tools. Process issues or variability in healthcare may exist around a particular piece of technology, within a certain…