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Max Isaac

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Using Interviews to Shape a Six Sigma Deployment

For any major change initiative like Six Sigma to endure, it must become part of the culture of the business. Conducting interviews with the CEO and those who report directly to the CEO, as well as other key influencers is a great way to identify critical elements of success for the business as a whole…

Using ‘Preferred Roles’ to Assure Best Team Performance

People who have successfully implemented Lean Six Sigma all say the same thing: Having the best data, tools and improvement methods in the world is no substitute for having effective teams. Lean Six Sigma is about leveraging the knowledge, energy and passion of the whole team – Green Belts, process owners, Black Belts and other team…